Bluetooth drop

Twice while listening to Spotify my audio disconnects. I’m listening through Bose headphones. After turning off headphones no audio through iPhone speakers. Other apps behave similarly. Rebooting solves issue but only temporarily. iPhone 12 Pro Max. iOS 17.0.3. Thanks!

iPhone 12 Pro Max, iOS 17

Posted on Oct 26, 2023 9:35 AM

Reply
2 replies

Oct 27, 2023 11:01 AM in response to Joeyjoss19

Hey there Joeyjoss19,


Are you able to test for the same behavior when using a different Bluetooth headset? This would be helpful to isolate the cause to either the Bose headset or your iPhone.


You may want to unpair your Bose headset, then pair it again, following: Pair a third-party Bluetooth accessory with your iPhone or iPad


Unpair a Bluetooth accessory

To unpair a Bluetooth accessory, go to Settings > Bluetooth, find the device you want to unpair, and tap the More Info button , then Forget this Device. This removes the accessory from the list of available Bluetooth devices.

To add the Bluetooth accessory to your device again, place it back in discovery mode and repeat the steps to pair your device.


It may also be necessary for you to consult with Bose support for steps to troubleshoot your headset.


Bose Support - Contact Us | Bose


Have a good one!

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Bluetooth drop

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