Related Article: If your iPhone won't turn on or is frozen

When i facetime im freezing a lot.its not my wifi because no probleme with my ipad

When im facetiming the other person cant see or understand me properly. When i call someone usually they hang up because they can only understand one word or two. With my ipad or my husband iphone 11 also no problem

Posted on Oct 26, 2023 1:12 PM

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1 reply

Oct 27, 2023 1:58 AM in response to Crotou

Hi Crotou,

welcome to the Apple (user-to-user) Community.


Re: When i facetime im freezing a lot.its not my wifi because no probleme with my ipad


We do not have much info., about your device to help us troubleshoot ... maybe you get an error-message ?

Wondering which device model, and OS version you use, and what you have already tried that hasn't worked etc.,


Eg: If it is an iPhone you are using:


✽ Try re-starting your iPhone (deletes temporary files, re-establishes connections, and

will often restore order if something is not working as expected: Restart your iPhone - Apple Support


✽ Check which iOS version is installed on your device :

Eg: About iOS 17 Updates - Apple Support says 17.1 is the latest version.


✽ Please check whether you are using "low power" mode.

If so, you may want to try turning it off.

Apple Support's article may help: Use Low Power Mode to save battery life on your iPhone or iPad - Apple Support

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✽ Else: check if the problem happens when there is only a low % charge left on the phone.

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✽ See how many other computers / devices are also using the wi-fi when you have difficulties:

or

How to: Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support

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✽ Another possibility is the iPhone could be short on memory / storage space in which to operate.

How to check the storage on your iPhone and iPad - Apple Support

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✽ What to do: If you can't Make a FaceTime Call on your iPhone, iPad, or iPod touch - Apple Support


✽ You may have mute turned on in FaceTime, and need to turn mute off. (microphone icon / slash through icon)


✽ Check ScreenTime > Content > Privacy settings to check microphone is not blocked.


✽ What to do: If the microphones on your iPhone aren't working - Apple Support

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For more info / support / contact options if needed:

FaceTime Support Website:

FaceTime - Official Apple Support


All the best :-)

When i facetime im freezing a lot.its not my wifi because no probleme with my ipad

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