Unable to download peloton app

Unable to download peloton app


iPad (1st generation)

Posted on Oct 26, 2023 1:33 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 27, 2023 1:36 PM

Hello 269longfellow,


We have a great support article that might help with this. Please take a look at it here: If you can’t download or update apps on your iPhone or iPad - Apple Support. Follow this guidance:


"Manually update the app

Learn how to manually update an app

 

Add a payment method

You might need to have a valid payment method on file, even if the app that you want to download is free.

Add a payment method

 

Resolve a problem with your payment method

If your payment method is expired, declined, or failed, or a message says 'billing problem with previous purchase'

 

Prioritize the download

From the Home Screen, touch and hold the app. From the menu that appears, choose Prioritize Download.

 

Restart your device

Restart your iPhone or iPad, then check to see if you can download or update apps.

Restart your iPhone

Restart your iPad

 

If you still can't download or update apps

Contact Apple Support."



We hope this helps. Let us know if we can assist with anything else at all. Take care.

1 reply
Question marked as Top-ranking reply

Oct 27, 2023 1:36 PM in response to 269longfellow

Hello 269longfellow,


We have a great support article that might help with this. Please take a look at it here: If you can’t download or update apps on your iPhone or iPad - Apple Support. Follow this guidance:


"Manually update the app

Learn how to manually update an app

 

Add a payment method

You might need to have a valid payment method on file, even if the app that you want to download is free.

Add a payment method

 

Resolve a problem with your payment method

If your payment method is expired, declined, or failed, or a message says 'billing problem with previous purchase'

 

Prioritize the download

From the Home Screen, touch and hold the app. From the menu that appears, choose Prioritize Download.

 

Restart your device

Restart your iPhone or iPad, then check to see if you can download or update apps.

Restart your iPhone

Restart your iPad

 

If you still can't download or update apps

Contact Apple Support."



We hope this helps. Let us know if we can assist with anything else at all. Take care.

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Unable to download peloton app

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