My iPhone 14 Pro Max was only in my pocket, its back glass broke on its own, it broke for no reason without applying any force, I don't understand how this could happen, is there any Apple service that can remove it and replace it free of charge, what can I do?
iPhone 14 Pro Max
You broke your phone.
There is no warranty coverage for you breaking your phone.
If you purchased AppleCare plus, you get 2 instances a year that covers you breaking your phone for a small fee.
This is a user to user support forum, Apple is not here.
If you want Apple to give you an official response about you breaking your phone, contact them.
You broke your phone.
There is no warranty coverage for you breaking your phone.
If you purchased AppleCare plus, you get 2 instances a year that covers you breaking your phone for a small fee.
This is a user to user support forum, Apple is not here.
If you want Apple to give you an official response about you breaking your phone, contact them.
Physics would argue otherwise.
You are not talking to Apple, by the way. This is a user forum. Apple is not here.
make an appointment at the Genius Bar or take it to your local authorized service provider. They will explain your options and any costs involved.
It didn’t happen ‘on its own’. Either there was an impact that broke it, or excessive torsion or pressure was applied to it.
Accidental damage is not covered by the warranty.
make an appointment at the Genius Bar or take it to your local authorized service provider. They will explain your options and any costs involved.
I have a 13 pro phone, I've been using it for years, I dropped it on the ground, I called it, it was not broken in any way, just a small one
You know, how can this 14 pro Max be broken with something in just one day in my pocket?
I didnt do anything to phone this is not rights Apple need to help customers
I understand what you say, you are right, but it did not take any physical power, it took the most power that could be in your pocket, 13 Pro is also in my pocket, I live the same daily life, so the big property did not really receive any impact, I can swear about this issue.
I have never actually experienced anything that would cause the phone to break. How can I explain this, but there is no way the phone could break like this in one day.
Let me put it this way: It should be impossible for such an expensive and high-quality device to be damaged like this. You are right, it shouldn't have done that to you, and you too. This is not Apple Support, this is a community. If you misunderstood, I apologize. I mean, it's really not my fault in any way. What can I do? This way, I don't have too much money in my pocket.
Same thing happened to me
How can I get my iPhone 14 Pro Max back glass
iPhone 14 Pro Max back glass broken my pocket
