What can’t find touch id on phone

I cant find the touch and passcode on my phone to get started

iPhone XR, iOS 17

Posted on Oct 27, 2023 2:11 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 27, 2023 2:13 PM

Hi adal100,


iPhone XR does not support Touch ID. But it does support Face ID.


To find Face ID on an iPhone or iPad Pro, you can: 


  1. Go to Settings
  2. Tap Face ID & Passcode
  3. If asked, enter your passcode
  4. Tap Set Up Face ID
  5. Hold your device in portrait orientation, position your face in front of your device, then tap Get Started
  6. Position your face inside the frame and gently move your head to complete the circle


Please let me know if you have any questions.


Many thanks!

2 replies
Question marked as Top-ranking reply

Oct 27, 2023 2:13 PM in response to adal100

Hi adal100,


iPhone XR does not support Touch ID. But it does support Face ID.


To find Face ID on an iPhone or iPad Pro, you can: 


  1. Go to Settings
  2. Tap Face ID & Passcode
  3. If asked, enter your passcode
  4. Tap Set Up Face ID
  5. Hold your device in portrait orientation, position your face in front of your device, then tap Get Started
  6. Position your face inside the frame and gently move your head to complete the circle


Please let me know if you have any questions.


Many thanks!

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What can’t find touch id on phone

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