User profile for user: workinblues12
workinblues12 Author
User level: Level 1
8 points

GPU Panic: [3:0:0][PPLIB] Failed Power Play Initialization

panic(cpu 0 caller 0xffffff7fac628747): GPU Panic: [3:0:0][PPLIB] Failed Power Play Initialization. TTL Error Message: {} --> {17713574189:[3:0:0] Error SW_IP_CLIENT_ID__SMU: event_id=0xc0140406 event_info:type=3 hw_id=0 event_specific_tag=0x6 pData=0 data_size=0 %s %s %d %s}.

: 15655iE8_12iE1_ : mux-regs 5 3 3 7f 1f 0 0 switch-state 13 IG FBs 0 EG FBs 0:1f power-state 0 3D idle HDA idle system-state 0 power-level 20:20 power-retry 0:0 connect-change 0 WS-ready 0


Panicked task 0xffffff86d6835698: 12 threads: pid 141: WindowServer

Backtrace (CPU 0), panicked thread: 0xffffff8ba1f820c8, Frame : Return Address

0xffffffd8b7d57330 : 0xffffff80178705fd 

0xffffffd8b7d57380 : 0xffffff80179c4b84 

0xffffffd8b7d573c0 : 0xffffff80179b4619 

0xffffffd8b7d57420 : 0xffffff8017810951 

0xffffffd8b7d57440 : 0xffffff80178708dd 

0xffffffd8b7d57530 : 0xffffff801786ff87 

0xffffffd8b7d57590 : 0xffffff8017fdd09b 

0xffffffd8b7d57680 : 0xffffff7fac628747 

0xffffffd8b7d57760 : 0xffffff7fac628217 

0xffffffd8b7d57850 : 0xffffff7fa4865c40 

0xffffffd8b7d57960 : 0xffffff7fa4827d0d 

0xffffffd8b7d579a0 : 0xffffff7fa4864b5e 

0xffffffd8b7d579f0 : 0xffffff7fa482c5f8 

0xffffffd8b7d57a50 : 0xffffff7fad6a4d56 

0xffffffd8b7d57ae0 : 0xffffff7fa482c584 

0xffffffd8b7d57b00 : 0xffffff7fad69b156 

0xffffffd8b7d57b90 : 0xffffff8017ee55fc 

0xffffffd8b7d57bf0 : 0xffffff8017f537d4 

0xffffffd8b7d57c70 : 0xffffff8017970e1b 

0xffffffd8b7d57cc0 : 0xffffff801784a806 

0xffffffd8b7d57d60 : 0xffffff80178615a2 

0xffffffd8b7d57dd0 : 0xffffff8017861c27 

0xffffffd8b7d57ef0 : 0xffffff801799a013 

0xffffffd8b7d57fa0 : 0xffffff8017810db6 

   Kernel Extensions in backtrace:

     com.apple.iokit.IOGraphicsFamily(597.0)[718E01CF-8B05-3042-88F4-DE3441395D00]@0xffffff7fad68a000->0xffffff7fad6b8fff

      dependency: com.apple.iokit.IOPCIFamily(2.9)[98683EFC-EF7A-3169-8DD1-9227B9A27BAA]@0xffffff801a291000->0xffffff801a2c1fff

     com.apple.kext.AMDRadeonX6000Framebuffer(4.1)[9AE05508-6BE6-31AB-AA09-1748CD4BD6A5]@0xffffff7fa4817000->0xffffff7fa4aa0fff

      dependency: com.apple.AppleGraphicsDeviceControl(7.1.18)[B22B74AE-08E9-3D23-8F7A-EAD3C39EE7AD]@0xffffff7fac5d4000->0xffffff7fac5d7fff

      dependency: com.apple.iokit.IOACPIFamily(1.4)[D342E754-A422-3F44-BFFB-DEE93F6723BC]@0xffffff8019e21000->0xffffff8019e22fff

      dependency: com.apple.iokit.IOGraphicsFamily(597)[718E01CF-8B05-3042-88F4-DE3441395D00]@0xffffff7fad68a000->0xffffff7fad6b8fff

      dependency: com.apple.iokit.IOPCIFamily(2.9)[98683EFC-EF7A-3169-8DD1-9227B9A27BAA]@0xffffff801a291000->0xffffff801a2c1fff

     com.apple.driver.AppleMuxControl2(7.1.18)[9AB6955F-5544-3198-87BF-93C6D5349160]@0xffffff7fac618000->0xffffff7fac62afff

      dependency: com.apple.AppleGraphicsDeviceControl(7.1.18)[B22B74AE-08E9-3D23-8F7A-EAD3C39EE7AD]@0xffffff7fac5d4000->0xffffff7fac5d7fff

      dependency: com.apple.driver.AppleGraphicsControl(7.1.18)[43869897-FA64-3461-B5EE-9594DA6B29CA]@0xffffff7fac5bc000->0xffffff7fac5bcfff

      dependency: com.apple.iokit.IOACPIFamily(1.4)[D342E754-A422-3F44-BFFB-DEE93F6723BC]@0xffffff8019e21000->0xffffff8019e22fff

      dependency: com.apple.iokit.IOGraphicsFamily(597)[718E01CF-8B05-3042-88F4-DE3441395D00]@0xffffff7fad68a000->0xffffff7fad6b8fff

      dependency: com.apple.iokit.IOPCIFamily(2.9)[98683EFC-EF7A-3169-8DD1-9227B9A27BAA]@0xffffff801a291000->0xffffff801a2c1fff


Process name corresponding to current thread (0xffffff8ba1f820c8): WindowServer


Mac OS version:

22E261


Kernel version:

Darwin Kernel Version 22.4.0: Mon Mar 6 21:00:17 PST 2023; root:xnu-8796.101.5~3/RELEASE_X86_64

Kernel UUID: CF2A42DA-3F7C-30C6-9433-6F2076FF1F94

roots installed: 0

KernelCache slide: 0x0000000017400000

KernelCache base: 0xffffff8017600000

Kernel slide:   0x00000000174dc000

Kernel text base: 0xffffff80176dc000

__HIB text base: 0xffffff8017500000

System model name: MacBookPro16,1 (Mac-E1008331FDC96864)

System shutdown begun: NO

Hibernation exit count: 0


System uptime in nanoseconds: 17727815528

Last Sleep:      absolute      base_tsc     base_nano

 Uptime : 0x0000000420a9028e

 Sleep  : 0x0000000000000000 0x0000000000000000 0x0000000000000000

 Wake  : 0x0000000000000000 0x0000000e600f9a44 0x0000000000000000

Compressor Info: 0% of compressed pages limit (OK) and 0% of segments limit (OK) with 0 swapfiles and OK swap space

Zone info:

 Zone map: 0xffffff8069236000 - 0xffffffa069236000

 . PGZ  : 0xffffff8069236000 - 0xffffff8071237000

 . VM  : 0xffffff8071237000 - 0xffffff853cbd0000

 . RO  : 0xffffff853cbd0000 - 0xffffff86d5f03000

 . GEN0 : 0xffffff86d5f03000 - 0xffffff8ba189c000

 . GEN1 : 0xffffff8ba189c000 - 0xffffff906d235000

 . GEN2 : 0xffffff906d235000 - 0xffffff9538bce000

 . GEN3 : 0xffffff9538bce000 - 0xffffff9a04568000

 . DATA : 0xffffff9a04568000 - 0xffffffa069236000

 Metadata: 0xffffffe08349c000 - 0xffffffe0a349c000

 Bitmaps : 0xffffffe0a349c000 - 0xffffffe0af49c000

 Extra  : 0 - 0


MacBook Pro 16″, macOS 11.2

Posted on Oct 27, 2023 4:05 PM

Reply
Question marked as Top-ranking reply
User profile for user: HWTech
HWTech
Community+ 2026
User level: Level 9
74,518 points

Posted on Oct 28, 2023 9:25 PM

Disconnect all external devices in case one of them is causing a problem, especially an external display.


It appears you have a MBPro 16" (2019) laptop. If an external device is not causing the problem, then most likely you will need to have the Logic Board replaced on this laptop. The Logic Boards on the 2019 laptops (especially the 16" model) seem to have a much higher rate of failure than any other model. I have personally seen this while supporting my organization's Macs, plus the many posts on this Apple forum where the user confirmed Apple replaced the Logic Board to resolve these issues (there have been different Kernel Panics involved, some the same as yours).


Personally I would not repair it due to this high rate of failure, plus other known issues such as the Butterfly Keyboard which is very problematic as well (both due to a design & manufacturing defect). Plus if the Top Case Assembly has not been replaced recently (it includes the Palmrest, Keyboard, Trackpad, Touchbar, Battery, Speakers), then most likely you will be needing to replace the Battery soon which will cost at least $250 US (maybe more depending how it is repaired). Batteries typically need to be replaced at 3-5 years old. So consider the Battery replacement cost into whether it makes sense to repair this laptop or put the money towards a new laptop.


View in context

Similar questions

2 replies
Question marked as Top-ranking reply
User profile for user: HWTech
HWTech
Community+ 2026
User level: Level 9
74,518 points

Oct 28, 2023 9:25 PM in response to workinblues12

Disconnect all external devices in case one of them is causing a problem, especially an external display.


It appears you have a MBPro 16" (2019) laptop. If an external device is not causing the problem, then most likely you will need to have the Logic Board replaced on this laptop. The Logic Boards on the 2019 laptops (especially the 16" model) seem to have a much higher rate of failure than any other model. I have personally seen this while supporting my organization's Macs, plus the many posts on this Apple forum where the user confirmed Apple replaced the Logic Board to resolve these issues (there have been different Kernel Panics involved, some the same as yours).


Personally I would not repair it due to this high rate of failure, plus other known issues such as the Butterfly Keyboard which is very problematic as well (both due to a design & manufacturing defect). Plus if the Top Case Assembly has not been replaced recently (it includes the Palmrest, Keyboard, Trackpad, Touchbar, Battery, Speakers), then most likely you will be needing to replace the Battery soon which will cost at least $250 US (maybe more depending how it is repaired). Batteries typically need to be replaced at 3-5 years old. So consider the Battery replacement cost into whether it makes sense to repair this laptop or put the money towards a new laptop.


Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

GPU Panic: [3:0:0][PPLIB] Failed Power Play Initialization

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up