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backup troubleshooting

my phone will not backup because i “dont have enough icloud storage” but ive only used 35/50 GB. i got a new phone and have not backed it up since i got it.

iPhone 14 Pro, iOS 16

Posted on Oct 28, 2023 11:48 AM

Reply
1 reply

Oct 28, 2023 11:53 AM in response to Aysha18

How much space is your phone using right now? You can check by going to Settings > General > About, then scrolling down until you see “Capacity & Available”.



If the amount used is more than your available iCloud space, then you can’t backup your phone without:


A: Freeing up more space on iCloud

B: Freeing up more space on your iPhone

C: Upgrading your iCloud plan to a larger option


I hope this helps!

backup troubleshooting

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