HOW TO REMOVE ACTIVATION LOCK

gutierrez2320 wrote:

I am the owner

You're the owner of the Apple ID? The person to whom the phone is Activation Locked?

I thought you told us before that "i bought a iphone 6s off a friend and not knowing activation lock on. and i have no way of contacting him." That gave me the impression the phone was Activation Locked to someone else.

It still is the case that

• We cannot help you to remove the Activation Lock.
• Apple will not help you to remove it. By your own admission, it is a second-hand phone, so you certainly would not have proof-of-purchase documentation showing that you were the original purchaser.

But if it is locked to your Apple ID, you can remove the Activation Lock using your Apple ID password.

How to remove Activation Lock - Apple Support

Your "friend" did not prepare the phone correctly to pass ownership. He/she should have followed these instructions:

What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support

The phone is useless until this occurs. Surely you will be able to contact your friend.....since after all, they are your friend.

Apple cannot remove the Activation Lock on the phone, if that might be what you were thinking.

There is no way to remove the lock until you obtain the Apple ID and Password of your "friend".

You can contact Apple Support to confirm this, if you wish, or take the phone to an Apple Store.

Support

How do you remove Activation Lock, in this situation?

• You don't know the credentials, so you can't remove it yourself.
• You "have no way of contacting" your friend, so you can't get his or her help to remove the Activation Lock.
• We cannot help you to remove the Activation Lock.
• Apple will not help you to remove it.

The bottom line is, you don't remove it. You possess a brick. Recycle it responsibly.

Only the owner of the Apple ID can remove the activation lock. How to remove Activation Lock - Apple Support

Hello~ Nope…this is a security feature and you have been correctly advised.

Activation Lock for iPhone and iPad - Apple Support

~Katana-San~