Unable to Make or Receive Calls

I was suddenly unable to make or receive calls, only get some text messages, and my mobile data is suddenly 3G.


I have confirmed with my provider that they have no outages and I’m fully paid up.


I’ve tried all the steps recommended on the Apple help site. I also spoke to Apple chat support who took me through the steps and ran a remote diagnostic - there isn’t anything wrong with my phone.


I’m updated to iOS 17.

iPhone 6s Plus, iOS 15

Posted on Oct 28, 2023 2:08 PM

Reply
1 reply

Oct 29, 2023 1:59 AM in response to HG124

Check your iPhone settings

Go to Settings and turn on Airplane Mode, wait five seconds, then turn it off. Check Do Not Disturb. Go to Settings > Focus > Do Not Disturb and make sure it's turned off. Check for any blocked phone numbers.


If you can't make or receive calls on your iPhone - Apple Support



Can't send or receive message then try these steps first

  1. Restart your device: ... 
  2. Check your network connection. ... 
  3. Check with your carrier to see if the type of message you're trying to send, like MMS or SMS, is supported.
  4. If you're trying to send group MMS messages on an iPhone, go to Settings > Messages and turn on MMS Messaging.

More items...


If you can't send or receive messages on your iPhone, iPad, or ...




Unable to Make or Receive Calls

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.