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iPad OS 17 and my iPad Air 2

apparently there is iPad os 17 but i just updated and it said iPados 16.7.1 and that was up to date for my iPad air 2

can someone advise

iPad, iPadOS 16

Posted on Oct 28, 2023 3:02 PM

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Question marked as Top-ranking reply

Posted on Oct 28, 2023 3:17 PM

The iPad Air 2, released by Apple nine years ago, cannot be updated beyond iPadOS 15.X.


So clearly you do not have an iPad Air 2.


Check Settings > General > About > Model [Number] and report the result here.

7 replies

Oct 28, 2023 3:27 PM in response to Bob_st_arnault

An iPad Air2 is capable of update to iPadOS 15.8 - but does not support iPadOS 16.x or later


If your iPad is capable of update to a more recent version of iOS/iPadOS than is currently installed, these support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:

Update your iPhone, iPad or iPod touch – Apple Support

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

iOS update and restore errors – Apple Support


Be aware that while an iPad may be capable of update, in some circumstances you may need to use a computer to perform the update*. To do so, you will need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support


(*) If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.

Genius Bar Reservation and Apple Support Options - Apple



If you have a beta profile installed, ensure this has been removed from your iPad - as, otherwise, installation of production software updates may be inhibited. This support page provides the necessary information to remove the beta from your iPad:

How to uninstall iOS beta software - Apple Support


You should note that for your iPad to install an available update, its battery must be charged to at least 50% capacity - and/or be connected to its Power Adapter. Similarly, the iPad can only be updated over a standard WiFi connection - or be updated by a PC or Mac using iTunes or Finder - over a USB connection.



Oct 28, 2023 8:08 PM in response to Niel

Like I said I bought it refurbished online from Walmart.com. I think it’s good enough for the $ I got it for, not the fastest but quick enough with little lag time so it’s good for browsing, email, YouTube, some games, Spotify, things like that. I also just got a new iPhone 15 pro max 512 gb titanium and I use that for a lot of tasks like that ptyping notes or letters and printing to my le printer so I do depend on the iPad all that much. I’m glad I found this forum and like the way it’s set up and plan on using it again if I find any questions. Enjoy your weekend

iPad OS 17 and my iPad Air 2

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