iPhone won’t let me update my payment method and family organiser is deceased . How do I do this ?

Family organiser diseases and iPhone won’t let me update from cancelled card

iPhone 6, iOS 12

Posted on Oct 29, 2023 9:10 AM

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Question marked as Top-ranking reply

Posted on Oct 29, 2023 9:48 PM


Re: "iPhone won’t let me update my payment method and family organiser is deceased . How do I do this ?"


Commiserations on the loss of your family member.


If you need access to the family organiser's Apple ID account:

How to request access to a deceased family member's Apple account - Apple Support


Else: To leave (or remove someone from, or disband) family sharing:

See Apple support's online article: Leave Family Sharing - Apple Support

_____________________________________________

Re: "iPhone won’t let me update from cancelled card "


Wondering if you get an error message that would help.

See if any of the trouble-shooting articles below can help:


If needed: find out how to pay an unpaid order:

If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support


If you disputed a charge from Apple, you may need to ask your card-provider to allow payments to Apple again.

If your payment method is declined in the App Store or iTunes Store - Apple Support


To check if Apple can accept your new card:, or check the payment methods for your country or region:

Payment methods that you can use with your Apple ID - Apple Support

___________________________________

More info. / support / contact options etc.

Apple ID Support webpage:

Apple ID - Official Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Oct 29, 2023 9:48 PM in response to LowerLargo11


Re: "iPhone won’t let me update my payment method and family organiser is deceased . How do I do this ?"


Commiserations on the loss of your family member.


If you need access to the family organiser's Apple ID account:

How to request access to a deceased family member's Apple account - Apple Support


Else: To leave (or remove someone from, or disband) family sharing:

See Apple support's online article: Leave Family Sharing - Apple Support

_____________________________________________

Re: "iPhone won’t let me update from cancelled card "


Wondering if you get an error message that would help.

See if any of the trouble-shooting articles below can help:


If needed: find out how to pay an unpaid order:

If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support


If you disputed a charge from Apple, you may need to ask your card-provider to allow payments to Apple again.

If your payment method is declined in the App Store or iTunes Store - Apple Support


To check if Apple can accept your new card:, or check the payment methods for your country or region:

Payment methods that you can use with your Apple ID - Apple Support

___________________________________

More info. / support / contact options etc.

Apple ID Support webpage:

Apple ID - Official Apple Support


All the best :-)

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iPhone won’t let me update my payment method and family organiser is deceased . How do I do this ?

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