Is my Apple Store order really cancelled?

An email was sent to me that my order was cancel because the paayment didnt work, but it still appears on my orders, i want to delete it but i cant because it says that "We’ve received your payment information and are preparing your order" help


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Posted on Oct 29, 2023 2:37 PM

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Posted on Oct 30, 2023 1:56 AM

Are you sure, that this email has been sent by Apple?

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


If the email is legit, contact the official Apple Support about that, they are able to look into your personal data to find a solution.

Contact Apple for support and service - Apple Support

1 reply
Question marked as Top-ranking reply

Oct 30, 2023 1:56 AM in response to paulamenat

Are you sure, that this email has been sent by Apple?

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


If the email is legit, contact the official Apple Support about that, they are able to look into your personal data to find a solution.

Contact Apple for support and service - Apple Support

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Is my Apple Store order really cancelled?

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