Microsoft OneDrive processing all the files after Sonoma update, incredibly slow process?

Damgaard75 wrote:

I run OneDrive on a Macbook Pro with Sonoma.

But after updating to Sonoma, OneDrive is now processing changes to my 1,5 million files. It starts by counting all the files and then count down again as it processes changes, but no files has been changed.

It takes hours and hours when counting down - some of the times even days.

It is so frustrating as it does not sync my OneDrive files with the other users.

The files are from various SharePoints at my job.

Any ideas how to speed up the process or how to aviod it in the future? Or is this a know issue with Sonoma?

Picture is of my OneDrive window.

https://discussions.apple.com/content/attachment/2c8fed87-b6d9-4c5c-a6b2-283e0a557095

[Re-Titled by Moderator]

for your third party—

if in doubt search the developers website or contact their: Support/Help/FAQ/Known issues/compatibility/updates…

Contact a third-party vendor - Apple Support

Contact a third-party vendor - Apple Support

OneDrive help & learning

Microsoft Corporation/Customer service

1 (800) 642-7676

Microsoft support is very responsive and helpful.

https://support.microsoft.com

Ask the Microsoft Community—quite an active resource

https://answers.microsoft.com/

About the OneDrive compatibility warning on Mac

About the OneDrive compatibility warning on Mac - Apple Support

I keep some data in OneDrive, but when the syncing problem between the MacBook and OneDrive became severe, I uninstalled OneDrive app form the Mac, and now only upload or download files from OneDrive manually, through the webpage. But, I have Word and Excel for Mac installed, and whatever file I manually add the Word or Excel webpages manually, would appear in the in those apps in the MacBook. But there's no automatic continuos syncing. I can't remember at the moment, if I disabled that, or how. I did that, while I was in Ventura. I'll let you know as soon as I remember that.

The only way to get rid off this problem is by uninstalling OneDrive from your Mac. And, if you have that much files there, its much better to keep them in an external drive, rather than in One Drive.

I understand most companies use Windows for work, mine too. I found its better not to keep OneDrive app in the Mac, but download whatever that's needed manually through the OneDrive web account. I was used to Linux, which didn't have any OneDrive app. OneDrive app in Mac never stop syncing, thinking that it is the only important app around, or at least Microsoft thinks that way. One day, tired of wasted energy, I uninstalled it, and now I have no headaches. iCloud does the syncing seamlessly, not eating up much energy. Even with that I am careful, whatever important I keep in an external drive. I need the syncing only for the task at hand, not more.

Just see what happens, if you uninstall OneDrive app, disable automatic syncing. And, when you start manually syncing/downloading Teams/SharePoint or any other web source. It would also keep your memory sharp too. 👌

Damgaard75 wrote:

The issue only occurred after updating to Sonoma. I had no problem with earlier iOS.

Has there been any changes on how the Sonoma is interacting with OneDrive?

...earlier macOS.

Good question for Microsoft, report back what you find out.

Hi Damgaard75,

I have exactly the same issue but I am on an iMac 27inch late 2015 with macOS Monterey. Tried all; reset Onedrive, Office-reset, removing and re-installing Onedrive. After re-installing syncing goes well for one or two days. Then connecting OneDrive hangs. After quitting OneDrive and restarting the processing changes issue starts... :-( In my case for 1,2 million files.

Hi chdsl,

Thanks for your response! The only problem is that my company uses OneDrive and so I have no other option than use it for my work. Files are stored in Teams / SharePoint and I sync the most important folders to my mac.

Thanks for your reply chdsl! The problem is that I have to consult files regularly. This is much more inconvenient in Teams / SharePoint than in the macOS finder. I have to say that after the last full reset, things seem to be going well for a while now. Unfortunately, use of iCloud is not permitted in our (completely Windows-based) organization. Hopefully things will continue to go well now. Fingers crossed 🤞🏻.

Hi Damgaard75, thanks for your reply! I didn't know that Sonoma is based on Monterey? Do you know or think that this issue only happens with this two OS's installed? I am surprised how many OneDrive users (also on Windows) have this kind of problems. And also for a long time. Actually, I find it scandalous that Microsoft (and Apple) apparently do not take these problems seriously enough and allow users to struggle with this (major) problem for so long.