I’m being billed an don’t know what for

Why am I being billed on my cashapp from y’all

iPhone 12 Pro Max, iOS 16

Posted on Oct 30, 2023 10:50 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 30, 2023 11:52 AM

No one here is billing you. We cannot know who is. We are not Apple but rather your fellow end users. We have no more access to Apple databases than you. There is a way you can check it yourself. Start here:


If you see 'apple.com/bill' on your billing statement - Apple Support


The most important part of that article is "View your purchase history." If Apple does NOT show a record of the suspect charges in your history, it is very possible that scammers have gained access to your credit card or bank number and are pretending to be Apple. It happened to us. The scan is reported on scam sites as being in play since 2014.


If that is the case, only your CARD ISSUER or BANK can remedy it.


If Apple’s purchase history shows the purchase, continue with the instructions in that article. 


⚠️ Important note for reviewing your Apple purchase history: If you are using Family Sharing, make sure you set the "Apple ID" box to the "All" option to get a complete history of purchases Apple shows as made from your account:




1 reply
Question marked as Top-ranking reply

Oct 30, 2023 11:52 AM in response to letheal

No one here is billing you. We cannot know who is. We are not Apple but rather your fellow end users. We have no more access to Apple databases than you. There is a way you can check it yourself. Start here:


If you see 'apple.com/bill' on your billing statement - Apple Support


The most important part of that article is "View your purchase history." If Apple does NOT show a record of the suspect charges in your history, it is very possible that scammers have gained access to your credit card or bank number and are pretending to be Apple. It happened to us. The scan is reported on scam sites as being in play since 2014.


If that is the case, only your CARD ISSUER or BANK can remedy it.


If Apple’s purchase history shows the purchase, continue with the instructions in that article. 


⚠️ Important note for reviewing your Apple purchase history: If you are using Family Sharing, make sure you set the "Apple ID" box to the "All" option to get a complete history of purchases Apple shows as made from your account:




This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I’m being billed an don’t know what for

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.