how can i check if i have unpaid orders?
it says i have a billing problem when i try and download an app but i don’t know what i owe and i want to check but i don’t know where
iPhone 13, iOS 16
it says i have a billing problem when i try and download an app but i don’t know what i owe and i want to check but i don’t know where
iPhone 13, iOS 16
Hi there
Try this:
Add a new, valid payment method, then remove the old payment method. If you have an unpaid balance, the new payment method is charged automatically. When the outstanding balance has been paid, you can make new purchases or use subscriptions again.
Use an Apple Gift Card or App Store & iTunes gift card to pay an unpaid balance
After you pay for the unpaid order, you can make purchases with your remaining Apple Account balance.
* Gift cards aren't available in all countries or regions.
If you use Family Sharing
If you use Family Sharing and purchase sharing is turned on, the family organizer's payment method is charged for all family members' purchases. If you're the family organizer and you or a family member can't make purchases, change your payment method.
If you're not the family organizer, ask the family organizer to change their payment method. Or redeem a gift card and pay your unpaid order.
See this link for further reference
Hi there
Try this:
Add a new, valid payment method, then remove the old payment method. If you have an unpaid balance, the new payment method is charged automatically. When the outstanding balance has been paid, you can make new purchases or use subscriptions again.
Use an Apple Gift Card or App Store & iTunes gift card to pay an unpaid balance
After you pay for the unpaid order, you can make purchases with your remaining Apple Account balance.
* Gift cards aren't available in all countries or regions.
If you use Family Sharing
If you use Family Sharing and purchase sharing is turned on, the family organizer's payment method is charged for all family members' purchases. If you're the family organizer and you or a family member can't make purchases, change your payment method.
If you're not the family organizer, ask the family organizer to change their payment method. Or redeem a gift card and pay your unpaid order.
See this link for further reference
how can i check if i have unpaid orders?