is it possible to hire an Apple authorized individual to help me with all Apple devices?

I think I understand the issues you're facing, as many years ago my father faced the same ones, and ended up getting a "private Mac tutor" that helped him tremendously.

The problems some users face is that they're looking for a "cookbook recipe" list of step-by-step instructions on how to accomplish various tasks on their Macs, iPhones, iPads, and Apple Watches. And sometimes these step-by-step instructions can lead to a better understanding of how these devices work together, and why things happen the way they do. But often times it leads to frustration, as soon as something they want to do isn't listed in their "cookbook".

So I can offer the following suggestions:

• If you are someone who can learn from books, there are several books available on Amazon that would help.
  • This one: How To Use Your Mac
  • And there are plenty of others. I would caution you to stay away from any books that are more than a couple of years old, though, as you're liable to get confused when the illustrations from an earlier MacOS version don't match what you see on your iMac.
• Do a Google search for used Mac resellers near you. Give them a call and see if any might be interested in providing private lessons.
• The next time you're at the Apple Store, find out of any of the employees would be interested in providing private lessons in their spare time.

If you could fully describe a recent issue with your device(s), I might be able to offer better guidance. (And you didn't say if you've used Windows computers in the past and are having trouble learning how to do the same things on a Mac, or if you've never used a computer before).

Hopefully, you'll find the help you need.

Have you tried getting help here from us volunteers?

There are AASPs that you might hire,Apple also offers classes, and there are Apple UserGroups...

Find Locations - Apple (IN)

Apple User Groups...

https://www.appleusergroupresources.com/?s=apple+user+group+near+me

Hello, Don_What.

I understand you are trying to find assistance with using your iMac and your iPhone, but having little success.

Forgive me if I'm wrong, but as I read your responses here I gather that you are of an age where this technology has you more than a little befuddled. I understand this is frustrating when all you want to do is sit down and use the tools at hand.

You are obviously willing to reach out for help in this community, and that's a good step in the right direction. I suspect you can find assistance right there close to you, in your circle of family and friends. Reach out to those closest to you and find out who among them has any experience with Mac computers, or even computers in general. I would be surprised if you don't know any younger person who can help you. This could be a neighbor next door, or the son or daughter of a neighbor or friend.

In my little world, I have been the IT department for my family and friends, especially for my parents and my grands. And of course, my own kids are of a generation that absolutely can run circles around me when it comes to taking advantage of tech.

So check with those around you and ask them for assistance. Even if they themselves don't have the knowing, they may be able to help guide you in the right direction and help you find the answers you need.

Of course you can always post here for answers, too. When you do, please start your post by telling us what device the problem is with - 2019 iMac Retina 27" is enough, or iPhone 11 Pro Max. With that info and the OS version - macOS 11 Big Sur (iMac)... or iOS 17.1 (for the iPhone) - and we can begin to offer specific assistance.

Also, please understand that these Communities are staffed by volunteers who are all just end users like yourself with many levels of experience in all things Apple. Responses will be forthcoming as folks find time to sit down and respond to posts that strike them. So sometimes a little patience is required.

Try to state you questions clearly while being specific about what you are trying to accomplish, the actions you have taken and any error messages that you encounter as you try to work through something. To say that something "didn't work" gives us little to go on. Remember, we can't look over your shoulder here.

Good luck, my friend. 🍀

Carry on! 🙂

It obviously is but this isn’t the place to look for someone to hire.

As a first step, schedule Apple in-store repair. Or post technical details on your problem(s) here.

Nobody can help if you don't state the problem. What is it? Be detailed and follow this guide: https://discussions.apple.com/docs/DOC-5931

Read the post fully before attempting to restate your post.

All you've stated repeatedly so far is you don't understand and can't get help. You have yet to state the problem with your computer.

Skip the tirade and simply state what's wrong with your computer.

You'll never get any help of any kind from anybody anywhere if you don't say what's going wrong with your Mac.

Good luck ...