I cannot unlock my phone and forgot my password
I forgot my password and I connected it to my computer. It will not recognize it, yet it is charging it. Weird
iPhone SE (2nd generation)
Question marked as
David0725 Said:
"I cannot unlock my phone and forgot my password: I forgot my password and I connected it to my computer. It will not recognize it, yet it is charging it. Weird"
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Have a PC? You can use iTunes on a PC for this...
Unlocking a Device with Voice control:
Your device is locked --so you can't. Learn More Hear: Use Voice Control on your iPhone, iPad, or iPod touch - Apple Support
So, where to go from here...
Troubleshooting a Locked iPhone:
Seems you have a locked iPhone. So, contact Apple Support. Refer to the following...
Hold It Right There!:
Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPad, or your iPad is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.
Being Locked Out...
Have any Proof of Purchase?
Unless you have the original packaging and receipt, you may be out of luck. If you do have it, however, then take this to an Apple Store, or an AASP (Apple Authorized Service Provider)! and they may be able to restore it. The reason for this blockage is all about Security & Privacy.
Apple Contact Info:
- Contact Us - Choose Locations
- Proceed from there, as necessary
- Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)