How to remove my Apple ID balance and change country or region?

Hello! Thank you for using Apple Support Communities.

If you are trying to zero your balance you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card. You may also click on Official Apple Support (the same as clicking on "Support" at the bottom left of this page) and they can zero it for you. Better yet, use this direct link to the people who do the very service you need: Apple offers this specific link for that service --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198

It might save you some time, and using the general support link will likely just eventually take you here anyway after a bit of hunting.

Alternatively give Apple a call:

Contact Apple for support and service - Apple Support

Also if you are asking about this because you are changing regions, take a look at this article:

Change your Apple ID country or region - Apple Support

Have a great day!

Either spend it, or if it is less then the cost of a single item, please Contact - Official Apple Support to let support staff zero out your balance for you.