I need your help to activate my iPhone Face ID

I changed my motherboard and my Face ID stop working


[Re-Titled by Moderator]

iPhone 11 Pro, iOS 17

Posted on Oct 31, 2023 1:55 PM

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Question marked as Top-ranking reply

Posted on Oct 31, 2023 2:09 PM

100clicks wrote:

Where did it stop working on the iPhone or Mac? You can delete and re add a new face ID in Settings>Face ID and passcodes

Not if you replaced the motherboard in the phone; a new motherboard is essentially a new phone, and it won’t mate via the encrypted true-depth camera connection.

15 replies
Question marked as Top-ranking reply

Oct 31, 2023 2:09 PM in response to 100clicks

100clicks wrote:

Where did it stop working on the iPhone or Mac? You can delete and re add a new face ID in Settings>Face ID and passcodes

Not if you replaced the motherboard in the phone; a new motherboard is essentially a new phone, and it won’t mate via the encrypted true-depth camera connection.

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I need your help to activate my iPhone Face ID

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