I don’t have the phone 11pro max for 3 years now and they still take Apple care fees

I don’t own the iPhone 11 Pro Max since2020 and i still get the Apple care bills

iPhone XR, iOS 13

Posted on Oct 31, 2023 6:52 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 31, 2023 7:00 PM

chaibia67 Said:

"I don’t have the phone 11pro max for 3 years now and they still take Apple care fees: I don’t own the iPhone 11 Pro Max since2020 and i still get the Apple care bills"

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For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support DirectlyThis is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
1 reply
Question marked as Top-ranking reply

Oct 31, 2023 7:00 PM in response to chaibia67

chaibia67 Said:

"I don’t have the phone 11pro max for 3 years now and they still take Apple care fees: I don’t own the iPhone 11 Pro Max since2020 and i still get the Apple care bills"

-------


For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support DirectlyThis is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

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I don’t have the phone 11pro max for 3 years now and they still take Apple care fees

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