What’s the problem with the card I’m trying to use

I keep getting the message about billing problems .

iPhone 12, iOS 16

Posted on Oct 31, 2023 9:47 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 1, 2023 3:20 PM

Hi teria228,

welcome to the Apple (user-to-user) Community!


Re: "What’s the problem with the card I’m trying to use:

I keep getting the message about billing problems"


Wondering which account you have the card problem with : Eg Apple ID Account / Apple Pay etc.

Eg: Check which payment method Apple can accept for purchases from Apple in your country or region:

Payment methods that you can use with your Apple ID - Apple Support


How to pay an unpaid order: What to do:

If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support


How to: Add a payment method to your Apple ID - Apple Support


If needed:

Apple have a billing page with links to various options online, and contact: (online chat / phone / email etc.)

Billing and Subscriptions support webpage: Subscriptions and Billing - Official Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Nov 1, 2023 3:20 PM in response to teria228

Hi teria228,

welcome to the Apple (user-to-user) Community!


Re: "What’s the problem with the card I’m trying to use:

I keep getting the message about billing problems"


Wondering which account you have the card problem with : Eg Apple ID Account / Apple Pay etc.

Eg: Check which payment method Apple can accept for purchases from Apple in your country or region:

Payment methods that you can use with your Apple ID - Apple Support


How to pay an unpaid order: What to do:

If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support


How to: Add a payment method to your Apple ID - Apple Support


If needed:

Apple have a billing page with links to various options online, and contact: (online chat / phone / email etc.)

Billing and Subscriptions support webpage: Subscriptions and Billing - Official Apple Support


All the best :-)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

What’s the problem with the card I’m trying to use

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.