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I never bought a device or set up a card?

I got an email regarding pay my bill I did not purchase device?

iPhone SE, iOS 17

Posted on Nov 1, 2023 8:01 AM

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Question marked as Top-ranking reply

Posted on Apr 27, 2024 9:46 AM

First, carefully check the email to confirm its legitimacy, avoiding clicking on any links if uncertain. Instead, visit the official Apple website or contact Apple support directly to verify. If the email is genuine, it could indicate a mistake or unauthorized activity on your account. In such cases, promptly reach out to Apple support to report the issue and seek resolution. They'll investigate and provide guidance on securing your account and addressing any unauthorized charges. Additionally, review your account activity and payment methods to ensure no unauthorized transactions or devices are linked.

1 reply
Question marked as Top-ranking reply

Apr 27, 2024 9:46 AM in response to 810shop378me5530

First, carefully check the email to confirm its legitimacy, avoiding clicking on any links if uncertain. Instead, visit the official Apple website or contact Apple support directly to verify. If the email is genuine, it could indicate a mistake or unauthorized activity on your account. In such cases, promptly reach out to Apple support to report the issue and seek resolution. They'll investigate and provide guidance on securing your account and addressing any unauthorized charges. Additionally, review your account activity and payment methods to ensure no unauthorized transactions or devices are linked.

I never bought a device or set up a card?

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