unable to sign in using apple id on my iphone

unable to sign in using apple id on my iphone.


When I go to settings, I see my name, but its greyed out and I am unable to click into it.


My apple ID is setup since a long time and currently active.

iPhone 14 Pro, iOS 16

Posted on Nov 1, 2023 8:05 AM

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Question marked as Top-ranking reply

Posted on Nov 1, 2023 8:43 AM

If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


1 reply
Question marked as Top-ranking reply

Nov 1, 2023 8:43 AM in response to vibhuti0589

If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


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unable to sign in using apple id on my iphone

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