My MacBook Pro 2020, Can't upgrade to latest macOS

My Current macOS is Ventura 13.0, and now I'm trying to upgrade it to Sonoma, but its always said system timed out can't connect to apple server.


Need your kind assistance to address this matter thanks 😊

MacBook Pro (2017 – 2020)

Posted on Nov 1, 2023 11:28 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 2, 2023 2:10 AM

Suggest moving to another and Better Wifi Network


Or better still, use a Ethernet Cable from computer to Router


Copy and Paste the below command into Terminal Application and hit the return key


What is the output of that command ?


softwareupdate --list-full-installers


This is what I am getting from that command


softwareupdate --list-full-installers


Finding available software


Software Update found the following full installers:


* Title: macOS Sonoma, Version: 14.1, Size: 12603757KiB, Build: 23B74,


* Title: macOS Sonoma, Version: 14.0, Size: 12555162KiB, Build: 23A344,


* Title: macOS Ventura, Version: 13.6.1, Size: 11662168KiB, Build: 22G313,


* Title: macOS Ventura, Version: 13.6, Size: 11657005KiB, Build: 22G120,


* Title: macOS Ventura, Version: 13.5.2, Size: 11655353KiB, Build: 22G91,


* Title: macOS Ventura, Version: 13.5.1, Size: 11655520KiB, Build: 22G90,


* Title: macOS Ventura, Version: 13.5, Size: 11654590KiB, Build: 22G74,


* Title: macOS Ventura, Version: 13.4.1, Size: 11513284KiB, Build: 22F82,

36 replies
Question marked as Top-ranking reply

Nov 2, 2023 2:10 AM in response to Joems165

Suggest moving to another and Better Wifi Network


Or better still, use a Ethernet Cable from computer to Router


Copy and Paste the below command into Terminal Application and hit the return key


What is the output of that command ?


softwareupdate --list-full-installers


This is what I am getting from that command


softwareupdate --list-full-installers


Finding available software


Software Update found the following full installers:


* Title: macOS Sonoma, Version: 14.1, Size: 12603757KiB, Build: 23B74,


* Title: macOS Sonoma, Version: 14.0, Size: 12555162KiB, Build: 23A344,


* Title: macOS Ventura, Version: 13.6.1, Size: 11662168KiB, Build: 22G313,


* Title: macOS Ventura, Version: 13.6, Size: 11657005KiB, Build: 22G120,


* Title: macOS Ventura, Version: 13.5.2, Size: 11655353KiB, Build: 22G91,


* Title: macOS Ventura, Version: 13.5.1, Size: 11655520KiB, Build: 22G90,


* Title: macOS Ventura, Version: 13.5, Size: 11654590KiB, Build: 22G74,


* Title: macOS Ventura, Version: 13.4.1, Size: 11513284KiB, Build: 22F82,

Nov 2, 2023 2:16 AM in response to Joems165

Follow on


As your computer is " My Current macOS is Ventura 13.0," with was the very first version of Ventura


You may require manually downloading the FULL Version of Ventura


Back in Terminal and copy this command and again hit the return key


softwareupdate --fetch-full-installer --full-installer-version 13.6.1


It will manually download the Full Version about 12.xx GB in size


It will not Auto launch but place a new Application in the Applications folder of the computer


It is called Install Ventura


When ready, launch it like any other application and follow the Prompts



Nov 2, 2023 7:15 AM in response to Joems165

Joems165 wrote:

My internet working properly I think the problem is not my internet.

Your download is timed out while loading data from Apple servers. Either it can't get through due to lack of bandwidth, or some other provider problem. So, if you can't download a very large file( > 12GB), you contact the internet provider.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My MacBook Pro 2020, Can't upgrade to latest macOS

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.