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Unable to download and install iOS 17.1

Bought a refurbished iphone13 and set up was going well until I got to download iOS 17.1. It got so far but it is now stuck on install now. I can’t get out of it 🤷‍♀️

Any help appreciated



[Re-Titled by Moderator]


iPhone 4s, iOS 9

Posted on Nov 1, 2023 2:55 PM

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Question marked as Top-ranking reply

Posted on Nov 1, 2023 3:11 PM

Force restart the iPhone as follows:


  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the side button.


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Nov 1, 2023 3:11 PM in response to Wifeyh

Force restart the iPhone as follows:


  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the side button.


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Dec 5, 2023 7:13 AM in response to Wifeyh

If you're facing issues updating wirelessly you can always try updating via a pc or Mac instead



Update your iPhone using a Mac with macOS Catalina or higher

On a Mac with macOS Catalina or higher, you will use the finder in order to upgrade your iPhone. Make sure to Back up your device before starting the upgrade process.

On a Mac with macOS Catalina or later, you will follow the following steps:

  1. Open a finder window
  2. Connect your device to your Mac via a lighting to usb A or a lightning to usb c cable On the iPhone 15 series, use an usb c to usb c cable.
  3. Select your device in the left sidebar of the finder window
  4. click general, then click check for update
  5. Click download and update.
  6. If asked, enter your iPhone passcode


Update your iPhone via a Mac running macOS Mojave or earlier, or on a Windows PC

On macOS Mojave or earlier, or on a windows machine, we won't use the Finder to upgrade your iOS

Instead, we will use iTunes. Make sure to Back up your device before doing any update or upgrade to your phone.

  1. Open iTunes
  2. connect your device to the computer with an lightning to usb a or a lightning to usb c cable. On the iPhone 15 series, use an usb c to usb c cable.
  3. Click device button in the iTunes toolbar
  4. In the summary tab, click check for update
  5. Click download and update, follow The on screen instructions
  6. If asked, enter your iPhone passcode.


See this link for a user tip I wrote about further reference about updating

Updating/upgrading your iPhone - Apple Community


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Nov 7, 2023 2:05 AM in response to Wifeyh

Same issue here with a brand new 10th gen iPad. 3rd attempt where it gets stuck on “Install Now” screen for 4-6 hours before I kill it and start over, only to wind up with the same result.


I’m going to restart and bail on this update and hope it doesn’t force me back here again. No time for this mess…

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Nov 19, 2023 8:32 AM in response to Pegkavaney

Just got a new iPad. Did the transfer from old one,installed Siri etc downloaded the new software then was told to install iPadOS 17.1.1. Now the new iPad is hung up on the screen which has a message telling me that I need a network connection which I believe I have. Can’t force stop or do anything now. Help!

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Unable to download and install iOS 17.1

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