I purchased a Phillips 5000 series curved monitor. It has a built-in Windows Hello webcam. I am not able to get the camera to come on or even show up as a camera option. Any thoughts on if this could be a missing driver or something?
MacBook Pro 13″, macOS 14.0
you know, this is embarassing, but i wonder if it is a factor in anyone else's use case-- the slider on the camera unit that is used to manually block the camera eye was so sticky that it just needed a more forceful slide to reveal it. so the camera works fine. it just appeared to be a blank feed before bc obviously the lens was occluded.
so works fine. what a world.
you know, this is embarassing, but i wonder if it is a factor in anyone else's use case-- the slider on the camera unit that is used to manually block the camera eye was so sticky that it just needed a more forceful slide to reveal it. so the camera works fine. it just appeared to be a blank feed before bc obviously the lens was occluded.
so works fine. what a world.
It does work on mac (I'm not able to make the windows hello part work on mac of course) and on windows. You have to connect a USB-C to USB-C from mac to the display (first USB-C port on the display) and then the camera will work
Mine is philips brilliance 439P and I just had to connnect a USB-C to USB-C cable from the mac to the monitor and it was able to detect and work with the webcam no problem.
bhtmom Said:
"New Phillips monitor with built in Webcam: I purchased a Phillips 5000 series curved monitor. It has a built-in Windows Hello webcam. I am not able to get the camera to come on or even show up as a camera option. Any thoughts on if this could be a missing driver or something?"
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Getting Drives:
Seeing "Windows" I am questioning if it is compatible with a Mac. So, look up the model number on their site. As for getting drivers, get it from the manufacturer's site (Phillips), and none other, as a way to avoid scams and such.
No, it doesn't work. I have a new, out of the box Philips 34" cirved monitor with built in webcam and speakers. The audio works. The video works. The webcam does not. It is a Windows Hello webcam. The user manual says it works with a Mac, you just can't use the Facial recognition, which is fine. But I can't figure out how to get the webcam to work, and Philips is no help.
any luck with this, Bill?
New Phillips monitor with built in Webcam
