Face ID is disabled on iPhone

Samariahc34 wrote:

Face ID not working

What to do: If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

If that fails to resolve the issue, there’s probably a hardware problem, and a hardware repair is probably ahead.

Here are details of: Genius Bar Reservation and Apple Support Options - Apple

Repair cost estimates: iPhone Repair & Service - Apple Support

bahram113 wrote:

My face id is disablead

Hello, and welcome to the thread!

What to do: If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

If that fails to resolve the issue, there’s probably a hardware problem.

Your options are to use your device with no Face ID, or a hardware repair, or a replacement with a newer (used, refurb) or new iPhone or iPad Pro.

Here are details of: Genius Bar Reservation and Apple Support Options - Apple

Repair cost estimates: iPhone Repair & Service - Apple Support

If Face ID isn't working for you, there is most likely something wrong with your TrueDepth camera. First, look at these two articles for help. If that doesn't fix the issue, then make an appointment at the Genius Bar to have your camera issue diagnosed.

If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

If Face ID isn't working on your iPhone or iPad Pro - Apple Support (AZ)

Make an appointment at the Genius Bar to have it diagnosed.

Genius Bar Reservation and Apple Support Options - Apple

Have you looked at this article? If Face ID isn't working on your iPhone or iPad Pro - Apple Support

Hope this helps!

carpe97 wrote:

My phone fell inside water and I removed it instantly and took it to an engineer to dry it but the Face ID says disabled please how can I restore it

In addition to what Katana-San has provided:

• About splash, water, and dust resistance of iPhone 7 and later - Apple Support

See the section "What should I do if my iPhone gets wet?"

Do not use rice, as that can mean getting wet and eventually rotting rice dust into places where it can cause yet further problems.

Then what to do if the problem persists after drying:

• If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

If that fails to resolve the issue, there’s probably a hardware problem, and a hardware repair is probably ahead, as Katana-San suspects.

This Support article is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice or an issue with the TrueDepth camera. --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

Unless a software update solves the problem you may need to have Apple take a look at your device. Use this link to set up an appointment —> Genius Bar Reservation and Apple Support Options - Apple and this one to get a repair estimate —> iPhone Repair & Service - Apple Support

ogbehmokan wrote:

Hi my 11 pro max face if has been disable

What to do: If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

If that fails to resolve the issue, there’s probably a hardware problem, and a hardware repair is probably ahead.

Here are details of: Genius Bar Reservation and Apple Support Options - Apple

Repair cost estimates: iPhone Repair & Service - Apple Support

kodee80 wrote:

it wont let me set up my face id , i have restarted my iphone didnt work , reset it didnt work and i have no new updates

What to do: If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

If that fails to resolve the issue, there’s probably a hardware problem.

Your options are to use your device with no Face ID, or a hardware repair, or a replacement with a newer (used, refurb) or new iPhone or iPad Pro.

Here are details of: Genius Bar Reservation and Apple Support Options - Apple

Repair cost estimates: iPhone Repair & Service - Apple Support

When your Face ID has been disabled this is most likely a hardware issue. Please update your iPhone to the latest available software version and if this is not working, please Contact - Official Apple Support to set up hardware service for your device.

Hello~ Click on below…

Genius Bar Reservation and Apple Support Options - Apple

Find Locations

~Katana-San~

Reboot your iPhone hope this will fix it

My Face ID has been disabled and I cannot even update the latest update because it doesn’t show up I even try it on YouTube it does not work and then I try reset my Face ID and then it doesn’t let me to set it up because is still disabled

have updated my phone and my Face ID was disabled

I want my Face ID to work back

Why is face is been denied for me? ?