reoccurring 7.99 and 6.99 apple charges on bank card

I have reoccurring 7.99 and 6.99 apple charges on bank card that don’t appear on my purchase history. Additionally Report a Problem don’t let me report this problem because these charges don’t apear in that history (?!). But they appear only in my bank as "Apple.com Bill Itunes.com IE". How do I get this to stop, and get reimbursed ?

Posted on Nov 2, 2023 2:11 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 2, 2023 3:09 PM

But they appear only in my bank as "Apple.com Bill Itunes.com IE".

1.

If the charged is not from Apple, was the money deducted by a stranger?

Contact your bank, they can find out who (name, address & account number) has collected the amount from your bank account, and when.

Depending on your bank, they can collect the amount back within 30 days.


See also ⤵️

Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support

 

Recognize and avoid phishing messages, phony support calls, and other scams

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


2.

Check for sure the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support

 

If you see "apple.com/bill" on your billing statement

If you see "apple.com/bill" on your billing statement – Apple Support (UK)







1 reply
Question marked as Top-ranking reply

Nov 2, 2023 3:09 PM in response to catia67

But they appear only in my bank as "Apple.com Bill Itunes.com IE".

1.

If the charged is not from Apple, was the money deducted by a stranger?

Contact your bank, they can find out who (name, address & account number) has collected the amount from your bank account, and when.

Depending on your bank, they can collect the amount back within 30 days.


See also ⤵️

Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support

 

Recognize and avoid phishing messages, phony support calls, and other scams

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


2.

Check for sure the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support

 

If you see "apple.com/bill" on your billing statement

If you see "apple.com/bill" on your billing statement – Apple Support (UK)







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reoccurring 7.99 and 6.99 apple charges on bank card

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