My recovery keeps taking me to my old phone it’s asking for that number and will not let me in my iCloud to down load cash app

My recovery keeps asking for my old phone number to send a code to

iPhone SE, iOS 16

Posted on Nov 2, 2023 7:00 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 2, 2023 7:31 PM

caren266 Said:

"My recovery keeps taking me to my old phone it’s asking for that number and will not let me in my iCloud to down load cash app: My recovery keeps asking for my old phone number to send a code to"

------


Troubleshooting iPhone Restore:


Changing the Phone Number to what it Should to Get Back In:

If you need to change this phone number, then contact Apple Support, and ask the Apple Rep to modify the photo number to what it should be. Stay on the phone with the Apple Rep to be sure that you are able to get back in.

Contact Apple Support:

  • Contact Us - Choose Locations
  • Proceed from there as necessary
  • Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)


Continue to my following reply.

Similar questions

2 replies
Question marked as Top-ranking reply

Nov 2, 2023 7:31 PM in response to caren266

caren266 Said:

"My recovery keeps taking me to my old phone it’s asking for that number and will not let me in my iCloud to down load cash app: My recovery keeps asking for my old phone number to send a code to"

------


Troubleshooting iPhone Restore:


Changing the Phone Number to what it Should to Get Back In:

If you need to change this phone number, then contact Apple Support, and ask the Apple Rep to modify the photo number to what it should be. Stay on the phone with the Apple Rep to be sure that you are able to get back in.

Contact Apple Support:

  • Contact Us - Choose Locations
  • Proceed from there as necessary
  • Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)


Continue to my following reply.

Nov 2, 2023 7:31 PM in response to caren266

Continued from my previous replace.


caren266 Said:

"My recovery keeps taking me to my old phone it’s asking for that number and will not let me in my iCloud to down load cash app: My recovery keeps asking for my old phone number to send a code to"

------


Troubleshooting a Locked iPhone:


Is you iPhone Locked Out? If so, refer to the following...

Troubleshooting a Locked iPhone:

Your iPhone is locked. So, get this serviced.


Hold it Right There!


Being Locked Out...

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPhone, or your iPhone is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.


No Success?

Contact Apple support:

If you cannot get the above link to work, then contact Apple Support.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My recovery keeps taking me to my old phone it’s asking for that number and will not let me in my iCloud to down load cash app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.