Face ID disabled
my iPhone fell and now Face ID is disabled. I tried checking the sensor, brightness changes when I shed light on it. Front camera is also working fine. Is there any way I can reset to see if it’s working?
iPhone XS, iOS 17
my iPhone fell and now Face ID is disabled. I tried checking the sensor, brightness changes when I shed light on it. Front camera is also working fine. Is there any way I can reset to see if it’s working?
iPhone XS, iOS 17
this page say
If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support
What to do next
Only a trained technician should service your device. Improper repair, modification, or use of nongenuine Apple components in the laser systems might prevent the safety mechanisms from functioning properly and could cause hazardous exposure and injury to eyes or skin.
but suppose you could try
Force restart iPhone - Apple Support
and or
Restore your iPhone, iPad, or iPod to factory settings - Apple Support -
this page say
If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support
What to do next
Only a trained technician should service your device. Improper repair, modification, or use of nongenuine Apple components in the laser systems might prevent the safety mechanisms from functioning properly and could cause hazardous exposure and injury to eyes or skin.
but suppose you could try
Force restart iPhone - Apple Support
and or
Restore your iPhone, iPad, or iPod to factory settings - Apple Support -
Thank you, taking the phone to Apple is my last resort. Already tried hard reset, will try resetting to factory defaults later today and will share the results.
thanks.
Face ID disabled