Face ID disabled

my iPhone fell and now Face ID is disabled. I tried checking the sensor, brightness changes when I shed light on it. Front camera is also working fine. Is there any way I can reset to see if it’s working?


iPhone XS, iOS 17

Posted on Nov 3, 2023 2:55 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 3, 2023 3:10 AM

this page say

If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


What to do next

  1. Update your iPhone or iPad to the latest version of iOS or iPadOS.
  2. Check if there is an issue with Face ID in your iPhone's parts and service history. To do this, open the Settings app, tap General, then tap About.
  3. If you still can't enroll your face or unlock your device with Face ID, you can take your device to an Apple Store or Apple Authorized Service Provider, or contact Apple Support about your iPhone or your iPad.

Only a trained technician should service your device. Improper repair, modification, or use of nongenuine Apple components in the laser systems might prevent the safety mechanisms from functioning properly and could cause hazardous exposure and injury to eyes or skin.


but suppose you could try


Force restart iPhone - Apple Support


and or

Restore your iPhone, iPad, or iPod to factory settings - Apple Support -

2 replies
Question marked as Top-ranking reply

Nov 3, 2023 3:10 AM in response to DrJPB

this page say

If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


What to do next

  1. Update your iPhone or iPad to the latest version of iOS or iPadOS.
  2. Check if there is an issue with Face ID in your iPhone's parts and service history. To do this, open the Settings app, tap General, then tap About.
  3. If you still can't enroll your face or unlock your device with Face ID, you can take your device to an Apple Store or Apple Authorized Service Provider, or contact Apple Support about your iPhone or your iPad.

Only a trained technician should service your device. Improper repair, modification, or use of nongenuine Apple components in the laser systems might prevent the safety mechanisms from functioning properly and could cause hazardous exposure and injury to eyes or skin.


but suppose you could try


Force restart iPhone - Apple Support


and or

Restore your iPhone, iPad, or iPod to factory settings - Apple Support -

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Face ID disabled

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