audio stops when screen locks

When I start my Tour Tempo app and connect my earbuds via Bluetooth, audio plays for approx. 30 seconds. When my iPhone 14 Plus screen goes 'dark,' the audio stops. When I unlock the screen, audio returns. I have NOT experienced this before a few days ago (30 Oct 23).

iPhone 14 Plus, iOS 16

Posted on Nov 3, 2023 6:38 AM

Similar questions

Audio from app stops when iPhone locks after iOS 17.6.1 update I normally listen to the app with the screen locked with on the treadmill. Since the update, the audio stops when the screen locks but the audio time keeps moving. When I open the screen, the audio can be heard but it is now at a different spot. If I switch apps, the audio stops as well. Never had this problem. Not sure if that makes sense or if it’s happening to anyone else. It’s frustrating. I shouldn’t have to keep the screen unlocked to listen and waste so much battery.
453 1
Bluetooth Speakers/Headphones Cutting Out iphone13. Since Dec ‘22 - Jan ‘23, I constantly have issues with my Bluetooth speakers and headphones cutting out randomly. I’ve disconnected and reconnected, forgot/unpaired and paired them back to my phone, rebooted my phone, and nothing seems to work. Is Apple working to fix this or is there a known fix for it?
1101 1
While listening to music using Bluetooth or CarPlay no sound output on iPhone While listening to a book, podcast or music in my car, using Bluetooth or Apple car play, the sound output on phone dies. The bar shows the song or podcast is still playing, yet no sound. I have tried sliding ringer volume up and down - no fix. I have updated software to ios18.1.1 - no fix. I have reinstalled iOS 18.1.1 no fix. Gone to an Apple Store they said wait till it happens again. It has happened almost everyday for 10 days. I spoke with Apple today. No fix if they can’t replicate. I am reinstalling iOS as new device. The only way to fix this issue that works is to reboot phone, sometimes multiple times a day. [Re-Titled by Moderator]
720 2

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

audio stops when screen locks

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up