My purchase in iTunes Store could not be completed
Hello! why I can’t purchase in itunes? Kindly fix.
[Re-Titled by Moderator]
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Hello! why I can’t purchase in itunes? Kindly fix.
[Re-Titled by Moderator]
If you get a message -> Your purchase could not be completed, you need to Add a payment method to your Apple ID – Apple Support (UK)
See also ⤵️
Payment methods you can use with your Apple ID
Payment methods you can use with your Apple ID – Apple Support (UK)
FYI: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.
Add money to your Apple Account balance -> Add money to your Apple Account balance - Apple Support
If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.
Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase.
Check also -> If your payment method is declined in the App Store or iTunes Store, see ->
If your payment method is declined in the App Store or iTunes Store - Apple Support
⤵️
How to complete your purchase if a payment failed or was declined
If you still can't make a purchase
If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.
If you get a message -> Your purchase could not be completed, you need to Add a payment method to your Apple ID – Apple Support (UK)
See also ⤵️
Payment methods you can use with your Apple ID
Payment methods you can use with your Apple ID – Apple Support (UK)
FYI: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.
Add money to your Apple Account balance -> Add money to your Apple Account balance - Apple Support
If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.
Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase.
Check also -> If your payment method is declined in the App Store or iTunes Store, see ->
If your payment method is declined in the App Store or iTunes Store - Apple Support
⤵️
How to complete your purchase if a payment failed or was declined
If you still can't make a purchase
If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.
My purchase in iTunes Store could not be completed