My phone is missing. I need urgent help
My phone is missing and I do not have a backup copy of photos and videos. Can I contact Apple to send me a copy of all photos and videos from the Photos application? I need these files.
iPhone 7 Plus, iOS 15
My phone is missing and I do not have a backup copy of photos and videos. Can I contact Apple to send me a copy of all photos and videos from the Photos application? I need these files.
iPhone 7 Plus, iOS 15
Apple does not keep a copy of the data on your iPhone because they do not have access to your phone. It is up to you to make backups of the important data on the phone.
Find your lost iPhone or iPad with Find My - Apple Support
Apple does not keep a copy of the data on your iPhone because they do not have access to your phone. It is up to you to make backups of the important data on the phone.
Find your lost iPhone or iPad with Find My - Apple Support
MohamadIbrahimalanzawy wrote:
I saw your previous response, but this information does not recover anything. No one can help me, except Apple, the only company capable of this
There is NOTHING to recover. Apple can't help you. Apple doesn't have your data. The data resides ONLY on the phone.
If you leave your wallet in your car, and your car gets stolen, the manufacturer of your car can NOT give you your wallet back. They don't have it.
Same thing here.
It doesn't matter what you "authorize". Apple can't give you what they do not have.
Anything that was not backed up or synced to a cloud service is gone along with your phone.
We have already told you that Apple cannot give you back the data that they never had.
You can continue to ask, but the answer will not change.
You can contact Apple to confirm this. You will be very disappointed with the answer when you speak to them.
Apple does not have a copy of the data on your phone. They cannot give you what they do not have.
"My phone is missing. I need urgent help: My phone is missing and I do not have a backup copy of photos and videos. Can I contact Apple to send me a copy of all photos and videos from the Photos application? I need these files."
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For reference...
Retrieving Deleted Photos and Videos:
Loss of data is something you would have agreed to upon opening an Apple Account. So, if the following does not work, then they are gone. That's just the way it is :(
I. Re-Enable Photos and Contacts in iCloud:
On the iPhones, enable Contacts in iCloud.
On the iPhone:
Troubleshooting Deleted Photos:
Five Tactics to Try:
A. Start here: If you're Missing Photos or Videos in the Photos app - Apple Support
B. Check Recently Deleted:
For iOS16 and later, you can check the Recently Deleted option on your iPhone.
C. Check iCloud, Directly:
For Photos: Go here, and see if they reside in iCloud: https://www.icloud.com/photos
D. Restore your iPhone from a Backup:
Have any backups of this iPhone prior to this occurrence? If so, restore your iPhone from one that has these photos (the most recent backup, ideally). If not, then take this as a learning experience, knowing to always back up your device for recovery purposes. Important: Back up you iPhone prior to performing this restoration, should anything go wrong from here on out.
E. Where Else to Check:
un Apple does not have access to ur files
MohamadIbrahimalanzawy wrote:
The size of the files was about 40 GB and the cloud storage was only 5 GB, so I did not make a backup.
Bummer. For future reference, you can back up to a computer or purchase additional iCloud storage.
The size of the files was about 40 GB and the cloud storage was only 5 GB, so I did not make a backup.
You can have 50 GB of storage for $1 (U.S.) per month
You can make backups on a Mac or PC for no charge.
Hopefully, you will make backups a priority on your new phone.
"All my memories from 10 years ago until now are gone no matter what happens in the coming days because they have become empty"
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If Not Backed Up:
Then take this as a leaning experience, knowing always back them up. See my above reply.
Even if I authorize it and provide all the information that proves that this phone is mine? I need this information and I don't know what to do
Even if I authorize it and provide all the information that proves that this phone is mine? I need this information and I don't know what to do
The size of the files was about 40 GB and the cloud storage was only 5 GB, so I did not make a backup.
All my memories from 10 years ago until now are gone no matter what happens in the coming days because they have become empty
I saw your previous response, but this information does not recover anything. No one can help me, except Apple, the only company capable of this
My phone is missing. I need urgent help