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Disildous Author

Level 1

4 points

No option to reset Face ID on iPhone 12

Face ID not working . It says Face ID not available and when i go on to settings to try and reset it does not give that option

Thanks

iPhone 12

Posted on Nov 4, 2023 6:44 AM

Top-ranking reply

Mac Jim ID

Community+ 2026

Level 10

106,056 points

Posted on Nov 4, 2023 6:53 AM

If you performed the steps in the article viewed on the top of the screen, you really only have a couple of options.

Force Restart device. This may take a couple of attempts to get the key sequence correct and the last step of holding the side button until the Apple logo appears could take up to 30 seconds.

Force restart iPhone - Apple Support

Schedule an appointment to have it looked at by Apple. Your phone has detected a problem with your front camera and it will have to be diagnosed by Apple.

Genius Bar Reservation and Apple Support Options - Apple

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No option to reset Face ID on iPhone 12

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