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Bluetooth mouse cannot reconnect to MacBook and is grayed out in Bluetooth menu!

Hi everyone.

I've recently switched to mac and I'm still learning the tricks and stuff.

So I've this Bluetooth mouse -RAPOO MT750- [not MT750S or anything, just MT750. It's an older model] that I'm having trouble with. I can pair it with my MacBook and works just fine.

But as soon as the mouse goes to sleep(from inactivity) or I turn Bluetooth off and on again, it cannot reconnect to my MacBook, the "Connect" button doesn't appear when I hover the cursor over it in settings > Bluetooth and it's also grayed out from the devices in Bluetooth icon in menu bar!

I have to pair it again every time! I've tried pairing it with mouse's other BT profiles(A, B and C for switching between devices), tried killing bluetoothd process, tried deleting plist files relevant to HID and magic mouse, Installed "RapooOptions_MT750_1.0.2_1213.pkg" -official app for customizing buttons and I guess it does contain necessary drivers- and some other things but nothing seems to fix my issue!

Also while pairing, my mouse appears as two devices for better compatibility: "RAPOO BleMouse" as BT4.0 and "RAPOO BT3.0 Mouse" but I can't pair it with BT3.0, after clicking on connect the waiting thingy spins for few seconds and "Connect" button appears again. Re-clicking on that does the same process except the Bluetooth turns off and on my device at the end!

Any advice?

MacBook Air 15″

Posted on Nov 4, 2023 12:02 PM

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Bluetooth mouse cannot reconnect to MacBook and is grayed out in Bluetooth menu!

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