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Finder sidebar is not responsive

I am running Mac OS Sonoma 14 via MacBook Pro 14-in (2023). Recently I noticed there is something wrong with the Finder sidebar that the items or folders are not responding when I click on them, also the entire finder window becomes gray color.


I have also tried opening a new tab or new finder window or restart the system, but none of them works. Sometimes I waited for a couple of minutes, then the sidebar can be working again.


Anyone knows what is wrong?

MacBook Pro 14″

Posted on Nov 4, 2023 8:20 PM

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1 reply

Nov 8, 2023 10:36 AM in response to callmeboss

callmeboss wrote:

I am running Mac OS Sonoma 14 via MacBook Pro 14-in (2023). Recently I noticed there is something wrong with the Finder sidebar that the items or folders are not responding when I click on them, also the entire finder window becomes gray color.

I have also tried opening a new tab or new finder window or restart the system, but none of them works. Sometimes I waited for a couple of minutes, then the sidebar can be working again.

Anyone knows what is wrong?



unplug all third party peripherals when testing


Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS




To trouble shoot further you can:


—A SafeBoot Use safe mode on your Mac - Apple Support will sort many anomalies


Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


This test will tell you if third party interference; most* extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 



Finder sidebar is not responsive

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