iTunes Downloading

I have just bought an album on iTunes, I paid for the album but it has not downloaded. I don’t want to try buying it again in case they charge for it twice. Any advice please?

iPad Air

Posted on Nov 5, 2023 10:43 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 5, 2023 11:23 AM

I paid for the album but it has not downloaded.


Check the network connection:

You need to have a good Service and/or Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

👉 If you tried all of the above steps and you still can’t connect, contact Apple Support.

 

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If you have Purchased an Album, please check -> Music -> Library -> Recently Added.



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If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.



3 replies
Question marked as Top-ranking reply

Nov 5, 2023 11:23 AM in response to Ruth D Darling

I paid for the album but it has not downloaded.


Check the network connection:

You need to have a good Service and/or Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

👉 If you tried all of the above steps and you still can’t connect, contact Apple Support.

 

-----


If you have Purchased an Album, please check -> Music -> Library -> Recently Added.



-----


If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.



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iTunes Downloading

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