Unable to use GoPro as a web cam since upgrading to macOS Sonoma

I recently updated my 2020 MacBook Pro M1 to Sonoma (14.1). Since this update, I have been unable to use my GoPro as a webcam with the GoPro Webcam App. The app indicates that I am connected between the app and camera, but when I click on 'show preview,' the application immediately crashes and closes. I have attempted to reinstall the GoPro Webcam App without success. I typically use Streamlabs Desktop with the GoPro to film cycling race finishes, and I have an upcoming race, so I am in desperate need of a solution. Has anyone else encountered this issue and found a possible fix?


[Re-Titled by Moderator]

MacBook Pro 13″, macOS 14.1

Posted on Nov 5, 2023 6:06 PM

Reply
Question marked as Best reply

Posted on Dec 4, 2023 3:35 PM

SOLVED -


https://community.gopro.com/s/question/0D58a0000AZddiMCQR/camera-keeps-disconnecting-when-using-as-a-webcam-mac-os-sonoma-m2?language=en_US



You have to go to recovery mode -> options -> Terminal


You then have to "unlockVolume" I did this by doing the following:


type the prompt:


system-override legacy-camera-plugins-without-sw-camera-indication=on


This will tell you that an apfs volume is locked and will give you the name of the locked volume. In my case it was disk3s5


then type:


diskutil apfs unlockVolume disk3s5


*note to use the name for your particular locked volume: diskutil apfs unlockVolume <your volume>



If you get stuck then just keep typing in volumes to unlock in numerical order.


EX:

diskutil apfs unlockVolume disk3s1

diskutil apfs unlockVolume disk3s2

diskutil apfs unlockVolume disk3s3

etc....


Once you have unlocked the correct volume, you then enter:


system-override legacy-camera-plugins-without-sw-camera-indication=on




Then you quit terminal, restart your computer and you should be good to go!




14 replies
Question marked as Best reply

Dec 4, 2023 3:35 PM in response to Klosnor

SOLVED -


https://community.gopro.com/s/question/0D58a0000AZddiMCQR/camera-keeps-disconnecting-when-using-as-a-webcam-mac-os-sonoma-m2?language=en_US



You have to go to recovery mode -> options -> Terminal


You then have to "unlockVolume" I did this by doing the following:


type the prompt:


system-override legacy-camera-plugins-without-sw-camera-indication=on


This will tell you that an apfs volume is locked and will give you the name of the locked volume. In my case it was disk3s5


then type:


diskutil apfs unlockVolume disk3s5


*note to use the name for your particular locked volume: diskutil apfs unlockVolume <your volume>



If you get stuck then just keep typing in volumes to unlock in numerical order.


EX:

diskutil apfs unlockVolume disk3s1

diskutil apfs unlockVolume disk3s2

diskutil apfs unlockVolume disk3s3

etc....


Once you have unlocked the correct volume, you then enter:


system-override legacy-camera-plugins-without-sw-camera-indication=on




Then you quit terminal, restart your computer and you should be good to go!




Nov 15, 2023 3:39 PM in response to Klosnor

Same issue on a MAC Studio. I first noticed this the day after the update to Sonoma 14.1.1. (23B81).


GoPro support gave up on the issue. The camera and all cables work properly on Windows computers.

2 Days ago I visited an Apple Store using AppleCare+. After an hour, they gave up on support.


I shouldn't have to reset the computer just to fix this problem.


Everything was working before the update.


GoPro Firmware 1.72 (Up to Date)

MAC OS Sonoma 14.1.1. (23B81) - Last checked today at 6:10PM

GoPro Connect is turned on on the GoPro.

GoPro Webcam App on MAC Version 1.5.780 (Latest Version)


When I plug my GoPro into any Windows computer and click Show Preview, it works.

When using GoPro Connect setting on my Gopro, I plug my GoPro into my MAC, I turn on GoPro Webcam App on the MAC and Click Show Preview when the blue icon illuminates. The window opens for a fraction of a second then GoPro Webcam App crashes. A moment later the Blue dot comes on in the GoPro Webcam App and I have the option to Show Preview again. But it still doesn't work. I click Show Preview and it crashes again the same way. I can send you a video of this happening.

None of the apps installed such as Windows Teams, Google Meet, Zoom recognize the camera when it is connected. My MAC Settings allow for all listed applications to access my camera.

Oddly enough, I am able to use MTP mode on the GoPro to transfer videos and images from my GoPro to my MAC.

With the GoPro plugged in, the MAC System Report shows "No video capture devices were found".



Nov 19, 2023 3:36 PM in response to BrianCGray0

I hear you man, I had to do my event the old faction way and remove the SD card from the GoPro to review footage between races. Peeves me off since I spent so much money to control it remotely. Also, the Sonoma update tanked my battery life. My MacBook used to last the entire event and now I have to charger it after a few hours of use.

Jan 2, 2024 8:51 AM in response to Klosnor

For what it's worth. I will NOT be changing my system settings to disable Apple's new security settings. Apple made this change for a reason, to ensure we ALWAYS know when an app is using the camera and microphone.


GoPro needs to either update their firmware to let use a GoPro as a standard USB / UVC WebCam, or they need to update their App to work with the latest video libraries.

Unable to use GoPro as a web cam since upgrading to macOS Sonoma

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.