My Name, Apple ID, ICloud, media and purchases is grayed out. I can’t access any of these?
When I open settings it’s the first tab at the top. This is a new phone.
iPhone 14, iOS 17
When I open settings it’s the first tab at the top. This is a new phone.
iPhone 14, iOS 17
Re: new phone: My Name, Apple ID, ICloud, media and purchases is grayed out. I can’t access any of these?
Wondering if you have tried signing in (to your new iPhone) with your Apple ID:
How to: Sign in with your Apple ID - Apple Support
If needed:
You can also try signing in to your Apple ID account online on a trusted device to edit / check your details:
Apple ID sign-in webpage: https://appleid.apple.com/
and / or
How to: Get a verification code and sign in with two-factor authentication - Apple Support
Re: new phone: My Name, Apple ID, ICloud, media and purchases is grayed out. I can’t access any of these?
Wondering if you have tried signing in (to your new iPhone) with your Apple ID:
How to: Sign in with your Apple ID - Apple Support
If needed:
You can also try signing in to your Apple ID account online on a trusted device to edit / check your details:
Apple ID sign-in webpage: https://appleid.apple.com/
and / or
How to: Get a verification code and sign in with two-factor authentication - Apple Support
Turn off Settings, Screen Time, Content & Privacy restrictions
HeartTxnurse Said:
"My Name, Apple ID, ICloud, media and purchases is grayed out. I can’t access any of these?: When I open settings it’s the first tab at the top. This is a new phone."
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If Info is Greyed-Out:
Start with a Restart:
Having just made the change, restart your iPhone, and see if it then is fixed.
Thank you kindly for letting us know we helped! Cheers :-)
I must admit I don’t see how it helped.
My Name, Apple ID, ICloud, media and purchases is grayed out. I can’t access any of these?