Dear apple please i can’t download application from Apple Store

dear apple supporters please I can’t download application from apple play store


iPhone XR, iOS 14

Posted on Nov 6, 2023 3:07 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 6, 2023 3:32 AM

The play store is not from apple. Do you mean the App Store?


Please try this if you cannot download anything from the App Store


Manually update the app

Learn how to manually update an app


Add a payment method

You might need to have a valid payment method on file, even if the app that you want to download is free.

Add a payment method


Resolve a problem with your payment method

If your payment method is expired, declined, or failed, or a message says 'billing problem with previous purchase'


Prioritize the download


From the Home Screen, touch and hold the app. From the menu that appears, choose Prioritize Download.


Restart your device


Restart your iPhone or iPad, then check to see if you can download or update apps.

Restart your iPhone

Restart your iPad


If you still can't download or update apps

Contact Apple Support

1 reply
Question marked as Top-ranking reply

Nov 6, 2023 3:32 AM in response to zaliya

The play store is not from apple. Do you mean the App Store?


Please try this if you cannot download anything from the App Store


Manually update the app

Learn how to manually update an app


Add a payment method

You might need to have a valid payment method on file, even if the app that you want to download is free.

Add a payment method


Resolve a problem with your payment method

If your payment method is expired, declined, or failed, or a message says 'billing problem with previous purchase'


Prioritize the download


From the Home Screen, touch and hold the app. From the menu that appears, choose Prioritize Download.


Restart your device


Restart your iPhone or iPad, then check to see if you can download or update apps.

Restart your iPhone

Restart your iPad


If you still can't download or update apps

Contact Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Dear apple please i can’t download application from Apple Store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.