Not able to accept terms and conditins

Question

Not able to accept terms and conditins

I updated the window on my MacBook Pro and after that I am neither able to agree to tems and conditions nor cancle. It looks like it stuck. How to get rid of this problem

MacBook Pro 13″, macOS 14.1

Posted on Nov 6, 2023 5:35 AM

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Answer 1

Top-ranking reply

Old Toad

Level 10

218,318 points

Nov 7, 2023 9:05 AM in response to RenuChaudhary

Boot into Safe Mode according to How to use safe mode on your Mac and try to check that box from Safe Mode. Then reboot normally.

Note: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will assure a successful boot into Safe Mode.

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Answer 2

leroydouglas

Level 10

207,454 points

Nov 6, 2023 1:04 PM in response to RenuChaudhary

RenuChaudhary wrote:

I updated the window on my MacBook Pro and after that I am neither able to agree to tems and conditions nor cancle. It looks like it stuck. How to get rid of this problem

https://discussions.apple.com/content/attachment/3cfc03d9-9843-4b97-94cc-761eeb1f1adf

What does that mean, "I updated the window on my MacBook Pro" ?

what happens if you check the box...

Did you try moving forward and set it up later?

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Answer 3

Nov 7, 2023 12:57 AM in response to leroydouglas

Sorry, I wrote "window" by mistake. Actually two days ago I updated macOS and after that when I opened my MacBook Pro it was showing to enter iCloud username and password. When I entered my username and password it asked me to accept the terms and conditions. I tried several times to check the box you highlighted but it is not working. I also tried canceling but it also doesn't work which means I'm neither able to move forward nor go back.

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Answer 4

Nov 7, 2023 1:02 AM in response to Old Toad

Yes, checking this checkbox doesn't work and "Cancel" doesn't work either which means my MacBook screen is stuck on this. Neither am I able to proceed further after checking the terms and conditions nor am I able to go back by clicking on cancel.

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