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MBP M1 Pro stops booting after Apple logo, won’t go to startup options

Just got a used MBP in great condition and all has been good for a few days. However today I have shut it down and put it on charge, and when going to start up it goes to the Apple logo then goes to a blank screen. It’s still on as you need to hold the power to shut it down and try again but it’s not going any further. Same happens with going into the setup options, it gets to the “loading startup options” and then goes to a blank screen. 

Only thing I can think of is to try the Apple Configurator and see if it comes to life but I’ll have to borrow a Mac to even do that. 

Anyone experienced this before?

Posted on Nov 6, 2023 6:42 AM

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Question marked as Top-ranking reply

Posted on Nov 6, 2023 8:19 AM

Revive or restore a Mac with Apple silicon using Apple Configurator - Apple Support


The known-good computer must be running at least MacOS 12.4 Monterey and be running off its power adapter.

A specific USB-C port may be required to perform the process. A specific ceremony involving certain keys may be required. Details in the article.


6 replies
Question marked as Top-ranking reply

Nov 6, 2023 8:19 AM in response to gunark

Revive or restore a Mac with Apple silicon using Apple Configurator - Apple Support


The known-good computer must be running at least MacOS 12.4 Monterey and be running off its power adapter.

A specific USB-C port may be required to perform the process. A specific ceremony involving certain keys may be required. Details in the article.


Nov 6, 2023 6:57 AM in response to gunark

You don't immediately appear to have a hardware problem. There is most likely corruption on the drive, and a re-install may be needed.


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The initial "chime" sound is generated in software when your Mac passes the Power-On Self Test. If the chime occurs and/or startup continues, your Mac is working. The blank gray screen should light up. Then on to the disk Drive.


Accessing the Boot drive:

The solid Apple is not in the Mac's ROM at Cold start. The Apple logo can only appear when it is fetched in the first "blob" of software loaded from a 'magic' place on the boot drive, or re-run after a Restart. Then a whole lot of stuff is initialized, and the progress Bar moves part way across. After a cold start, seeing the solid Apple appear says your drive was able to produce the software that contains it.


If a prohibitory sign appears at this point, it indicates some fundamental part of MacOS is damaged or wrong version.

Mounting the Boot drive:

The next step requires a lot of files by name, so the File System is initialized, and the Boot Drive is Mounted. If the drive directory is damaged, the drive can not be Mounted, so your Mac begins one pass of Disk Utility Repair. This will take an additional about five minutes. During this process, the progress bar may be extended, and will grow by an additional amount not seen on a routine startup.

at the end of that process (which should not take more than about five minutes), it will attempt to Mount the drive again:

-- if the drive Mounts, boot-up continues.

-- if the drive cannot be Mounted, your Mac can do nothing more, so it powers off.

-- if the process stalls, this may indicate you have Bad Blocks on your Rotating Magnetic Boot drive (if so equipped). The re-reading of Bad blocks can take a very long time (on the order of a quarter minute for each Bad Block).

MBP M1 Pro stops booting after Apple logo, won’t go to startup options

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