iPhone 15 pro max overheating

Anyone still having issues with overheating? I bought my phone less than a week ago and I have the 17.0.3 update? It gets so hot that it stopped charging, and my screen now lags

iPhone 15 Pro Max, iOS 17

Posted on Nov 6, 2023 12:18 PM

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Question marked as Top-ranking reply

Posted on Nov 6, 2023 12:23 PM

Let’s define “overheating”. If an iPhone overheats it shuts down so it can’t be used, and displays a message saying it must cool down before it can be turned on, and it will probably be unusable for an hour or so. If you are seeing this it is a hardware problem and you should contact Apple support: 


Note that both of the above have options to receive a callback or chat



If you are not seeing this your phone has not overheated. However, if you fast charge your phone may pause charging at 80% and display a message saying that charging has paused, and will resume when the phone cools down. This is NOT overheating, and is normal when fast charging.


Also, some apps that use a lot of energy or that use cellular data rather than Wi-Fi can cause the phone to run warmer.


You are also on an older iOS version. Go to Settings/General/Software Update and choose the current version 17.1.

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Question marked as Top-ranking reply

Nov 6, 2023 12:23 PM in response to alizea288

Let’s define “overheating”. If an iPhone overheats it shuts down so it can’t be used, and displays a message saying it must cool down before it can be turned on, and it will probably be unusable for an hour or so. If you are seeing this it is a hardware problem and you should contact Apple support: 


Note that both of the above have options to receive a callback or chat



If you are not seeing this your phone has not overheated. However, if you fast charge your phone may pause charging at 80% and display a message saying that charging has paused, and will resume when the phone cools down. This is NOT overheating, and is normal when fast charging.


Also, some apps that use a lot of energy or that use cellular data rather than Wi-Fi can cause the phone to run warmer.


You are also on an older iOS version. Go to Settings/General/Software Update and choose the current version 17.1.

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iPhone 15 pro max overheating

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