Photos on a 2009 MacBook Pro.
When I try to open some of my photos, a triangle with an exclamation point in the middle appears instead. What does this mean and how can I get around this so that the pictures will open??
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
When I try to open some of my photos, a triangle with an exclamation point in the middle appears instead. What does this mean and how can I get around this so that the pictures will open??
It usually means that Photos can't find the original file. Are you running a managed or referenced library?
Change where your files are stored in Photos on Mac - Apple Support
In the preferences, you want "Copy to Library" checked.
It usually means that Photos can't find the original file. Are you running a managed or referenced library?
Change where your files are stored in Photos on Mac - Apple Support
In the preferences, you want "Copy to Library" checked.
Courtesy of Old Toad, here is a good illustration:
Photos on a 2009 MacBook Pro.