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App Mail Issue with Sonoma

Dear all,

Since i updated to Sonoma i have an issue with Mail app.

Sorry, it's a little bit long, but really specific bug. Note that all was 100% OK with Ventura.


The issue :

Since Sonoma, one of my emails account asked for login/pass of the session to allow me to send an email.

After hours and hours of research, i have seen that the reason is due to a "certificate call" on this specific email SMTP.


I checked all my web certificates that i use with Spanish administration (nothing to see with Mail, i NEVER associated a certificate to mail account ! It's .P12 format).


Mail app has by himself associated one certificate to on email address.

I checked the certificate associated, but inside the keychain it's not indicated as associated.


I NEVER used certificates for email purpose



My actions already done :

  • Checked the certificate S/MIME eventual association : nothing is associated
  • Uninstalled the Email account and re installed (X15 times, with reboot each time!)
  • Deleted the default keychain
  • Formated the MAC and made a full install with no time machine
  • Changed some SMTP ports in case of
  • Tested and all is OK with Microsoft Outlook so really a Mac/Mail issue


Please note that i have the exactly same issue on a second computer.

All work well until i upload this certificate. But i need it as it's the one for my company !


Another strange issue : when i delete the certificate, it appears again after few minutes.

Icloud keychain not sync...


Also, please note that inside this certificate there is my email address indicated, but this is normal !

I believe Sonoma has by himself considered that this certificate has to be associated with my email address...

No way to fix it by my side, i contacted the Apple support but well, they didn't respond me properly.


Is there a non explored way ?

I'm a computer engineer and for me, it smells like a bug..



Mac Studio (2023)

Posted on Nov 6, 2023 11:03 PM

Reply
2 replies

Nov 7, 2023 11:19 AM in response to Jean-Michel Langé

Jean-Michel Langé wrote:

Dear all,
Since i updated to Sonoma i have an issue with Mail app.
Sorry, it's a little bit long, but really specific bug. Note that all was 100% OK with Ventura.

The issue :
Since Sonoma, one of my emails account asked for login/pass of the session to allow me to send an email.
After hours and hours of research, i have seen that the reason is due to a "certificate call" on this specific email SMTP.

I checked all my web certificates that i use with Spanish administration (nothing to see with Mail, i NEVER associated a certificate to mail account ! It's .P12 format).

Mail app has by himself associated one certificate to on email address.
I checked the certificate associated, but inside the keychain it's not indicated as associated.

I NEVER used certificates for email purpose


My actions already done :
Checked the certificate S/MIME eventual association : nothing is associated
• Uninstalled the Email account and re installed (X15 times, with reboot each time!)
• Deleted the default keychain
• Formated the MAC and made a full install with no time machine
• Changed some SMTP ports in case of
• Tested and all is OK with Microsoft Outlook so really a Mac/Mail issue

Please note that i have the exactly same issue on a second computer.
All work well until i upload this certificate. But i need it as it's the one for my company !

Another strange issue : when i delete the certificate, it appears again after few minutes.
Icloud keychain not sync...

Also, please note that inside this certificate there is my email address indicated, but this is normal !
I believe Sonoma has by himself considered that this certificate has to be associated with my email address...
No way to fix it by my side, i contacted the Apple support but well, they didn't respond me properly.

Is there a non explored way ?
I'm a computer engineer and for me, it smells like a bug..



Did you contact your company IT department...is there an updated certificate that needs to be pushed out

App Mail Issue with Sonoma

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