Apple pencil cannot be charged for the first time

Hello,

I have Ipad pro 11 inch wifi 2022 and I bought an apple pencil 2nd generation. The pencil's charge is 0% at the beginning and when I connect it into the ipad, it is not able to be charged. I ordered another apple pencil and the problem remained. The Ipad ios is 16.7.2. Note that the ipad can recognise the pencil and shows the charging icon but cannot be charged.

iPad Pro, iPadOS 16

Posted on Nov 6, 2023 11:25 PM

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Question marked as Top-ranking reply

Posted on Nov 7, 2023 3:45 AM

Having experienced the same issue with two Pencils, one being new, your iPad Pro may have fault. Have you tried pairing/charging your Pencils with another compatible iPad?


These support pages may be helpful with pairing and use of the Pencil with your iPad:

Connect Apple Pencil with your iPad - Apple Support

Charge your Apple Pencil and check the battery - Apple Support


Here is one of the better troubleshooting guides:

https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/


If you continue to experience difficulties, you would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad and Pencil(s). If a fault is confirmed, you will be in the best possible place to explore your available options:

Genius Bar Reservation and Apple Support Options - Apple

1 reply
Question marked as Top-ranking reply

Nov 7, 2023 3:45 AM in response to hamta208

Having experienced the same issue with two Pencils, one being new, your iPad Pro may have fault. Have you tried pairing/charging your Pencils with another compatible iPad?


These support pages may be helpful with pairing and use of the Pencil with your iPad:

Connect Apple Pencil with your iPad - Apple Support

Charge your Apple Pencil and check the battery - Apple Support


Here is one of the better troubleshooting guides:

https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/


If you continue to experience difficulties, you would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad and Pencil(s). If a fault is confirmed, you will be in the best possible place to explore your available options:

Genius Bar Reservation and Apple Support Options - Apple

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Apple pencil cannot be charged for the first time

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