Flashing question mark folder MacBook (Retina,12-inch,2017)

Hi, after i enter cmd+r i go into the macOS Utilities, i do first aid on the SSD, i did also an erase an put it into APFS, when i try and install macOS High Sierra - i receive the following error - "The recovery server could not be contacted"? Please help.

MacBook (2017)

Posted on Nov 6, 2023 11:23 PM

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Nov 6, 2023 11:44 PM in response to Vaklin1

Vaklin1 Said:

"Flashing question mark folder MacBook (Retina,12-inch,2017): Hi, after i enter cmd+r i go into the macOS Utilities, i do first aid on the SSD, i did also an erase an put it into APFS, when i try and install macOS High Sierra - i receive the following error - "The recovery server could not be contacted"? Please help."

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Troubleshooting a Mac with a Question Mark:


Three Things...

A. Go here: If a Flashing Question Mark Appears when you Start your Mac - Apple Support


B. Mount the Drive:

Boot into Recovery Mode (Hold Down: [Command + R] upon boot). Then, using Disk Utility, see if the Hard Drive is seem. If it is, then see if you need to click the “Mount’ button for it. Try rebooting once more. If of no success, then click unmount button, and then the mount button. Try rebooting once more.


C. Run First Aid on the Hard Drive:

  1. Boot in to Recovery Mode
  2. Select: Disk Utility
  3. Select: each hard drive
  4. Click: First Aid button
  5. See the Results


D. Connect Using Ethernet:

Keep this plugged in and charging. Then, connect it to your router using Ethernet. This is the adapter to get: The Belkin USB-C to Gigabit Ethernet Adapter - Apple



E. If None of the Above Works...

Reinstall the macOS:

Go Here: How to reinstall macOS from macOS Recovery - Apple SupportImportant: Be certain to create a backup of your Mac prior to all of this. That way, you can have something to restore from the Mac from, should anything go wrong with the reinstall. Once reinstalled, try this once mor

Nov 7, 2023 12:33 AM in response to Vaklin1

Vaklin1 Said:

"Hi, i tried all of the above, when i go to install MacOs. the same error occurs. The recovery server could not be contacted"?"

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Troubleshooting a Mac with a Question Mark:


A. What does First Aid Say?:

  1. Boot in to Recovery Mode
  2. Select: Disk Utility
  3. Select: each hard drive
  4. Click: First Aid button
  5. See the Results




B. Install the macOS Anew:

  • Reinstalling the macOS does not rid of the install, it just fixes everything need be, by reinstalling drivers and moving items to their required locations. So, reinstall it anew.


  • Use a USB Bootable Installer: Being that Wi-Fi is not working, the alternative way is to install this using a USB Bootable Installer. Create it using Terminal on this Mac. Enter the command provided in the following link that pertains to the macOS that is currently installed on this Mac. Use a USB Flash Drive of 8GB for this. Go Here for the Command: How to Create a Bootable Installer for macOS - Apple Support





C. Fixing WiFi:

  • Attempt a SMC and NVRAM Reset: Sometimes operations are performed and then the keyboard settings become manipulated, technically. So... Before you attempt guessing password, reset the SMC and NVRAM and then see if you can successfully connect tot the Web. Perform each reset thrice.


  • Restart your Router:
  1. Power: off the router
  2. Wait: 30 seconds
  3. Power: It back on
  4. Try this Once More

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Flashing question mark folder MacBook (Retina,12-inch,2017)

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