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warranty issue

bought a new phone 15 pro max, but there is no official warranty, it says that it has ended

Posted on Nov 7, 2023 4:27 AM

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lobsterghost1

Community+ 2026

Level 10

233,164 points

Posted on Nov 7, 2023 4:49 AM

Where did you see that the warranty has officially ended? If you open Settings > General > About, you should see Coverage. What does it say there?

Or, you can enter your iPhone serial number here --> Check Your Service and Support Coverage - Apple Support

If in both cases it says warranty has ended, do as ProustGiulio suggests and either call Apple or take it to the seller. If you're in the US, you can call Apple at: 800-MY-APPLE

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3 replies

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lobsterghost1

Community+ 2026

Level 10

233,164 points

Nov 7, 2023 4:49 AM in response to denysfrommorshyn

Where did you see that the warranty has officially ended? If you open Settings > General > About, you should see Coverage. What does it say there?

Or, you can enter your iPhone serial number here --> Check Your Service and Support Coverage - Apple Support

If in both cases it says warranty has ended, do as ProustGiulio suggests and either call Apple or take it to the seller. If you're in the US, you can call Apple at: 800-MY-APPLE

ProustGiulio

Level 10

212,386 points

Nov 7, 2023 4:42 AM in response to denysfrommorshyn

Take it back to the seller, explain your problem, and ask for a refund.

Regards

Giulio

KiltedTim

Level 10

238,520 points

Nov 7, 2023 5:06 AM in response to denysfrommorshyn

Where, exactly, did you buy it?

What do you see when you enter the serial number at Check Your Service and Support Coverage - Apple Support

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warranty issue