Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to update my iPhone

My phone it won’t update my phone


[Re-Titled by Moderator]

Posted on Nov 7, 2023 10:31 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 7, 2023 10:31 AM

What happens when you try?


Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Are not using a VPN connection.

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 10 gigs of storage available.


Click on this link on what to do if you can't update your phone -

If your iPhone or iPad won't update – Apple Support (UK)



4 replies
Question marked as Top-ranking reply

Nov 7, 2023 10:31 AM in response to Kati0123

What happens when you try?


Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Are not using a VPN connection.

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 10 gigs of storage available.


Click on this link on what to do if you can't update your phone -

If your iPhone or iPad won't update – Apple Support (UK)



Nov 7, 2023 10:52 AM in response to Kati0123

It shows you right in your screenshot what the issue is, you need more room on your phone.


Here are some helpful articles that can guide you on how to free up storage space on your phone.


How to check the storage on your iPhone and iPad - Apple Support


Manage your photo and video storage - Apple Support


Clear Other storage on your iPhone or iPad - Apple Support



Unable to update my iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.