Why is my account disabled

My account is disabled and preventing me from downloading apps .

iPhone 12 Pro, iOS 16

Posted on Nov 7, 2023 6:56 PM

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Question marked as Top-ranking reply

Posted on Nov 7, 2023 7:01 PM

It is usually a billing-related issue. If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


This is primarily a user-to-user support forum; other Apple users like you.



2 replies
Question marked as Top-ranking reply

Nov 7, 2023 7:01 PM in response to mikai81

It is usually a billing-related issue. If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


This is primarily a user-to-user support forum; other Apple users like you.



Nov 7, 2023 7:08 PM in response to mikai81

mikai81 Said:

"Why is my account disabledL My account is disabled and preventing me from downloading apps ."

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Why Accounts Become Disabled:

When your iTunes Account has been disabled, that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.


Possible Reasons Could Include: 

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Consistent transactions
  • Session Times Out
  • Disobeying Terms & Conditions

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Why is my account disabled

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